Ticking / Rattle after highway driving (see video)

[mrandersuun]

New 2019 2500, 400 miles, one week off the lot. I get home and hear this:

Took to dealer. They've had it two weeks without diagnosis. It only appears after driving, and shortly after parking to hunt for the source, it disappears. Finally opened a star case on it today. Any thoughts?

 

[RamCares]

New 2019 2500, 400 miles, one week off the lot. I get home and hear this:

Took to dealer. They've had it two weeks without diagnosis. It only appears after driving, and shortly after parking to hunt for the source, it disappears. Finally opened a star case on it today. Any thoughts?

Hi mrandersuun,

I am very sorry to hear of the trouble that you are experiencing with your truck. Please know that I would be more than happy to get you set up with a specialist for additional support as you work with your dealer on this. Please follow up with me via private message when you can.

Mark
RamCares