SXM no sound after phone call

[GoalDigger]

Just curious if anyone else has had this problem.
While listening to SXM if I receive or make a phone call, after the call is over I have no sound from SXM. I have to hit the mute button to mute the radio, then hit mute button again to get sound. When I switch stations I have to go through the whole process again. Sometimes turning radio off then back on will fix it, sometimes it doesn't. After turning truck off then back on it works fine .......until next phone call. I have had truck in to the dealer twice with no resolution.
2022 3500 Laramie with 12" screen.

 

[mhraxo]

Just curious if anyone else has had this problem.
While listening to SXM if I receive or make a phone call, after the call is over I have no sound from SXM. I have to hit the mute button to mute the radio, then hit mute button again to get sound. When I switch stations I have to go through the whole process again. Sometimes turning radio off then back on will fix it, sometimes it doesn't. After turning truck off then back on it works fine .......until next phone call. I have had truck in to the dealer twice with no resolution.
2022 3500 Laramie with 12" screen.

I've found that after a call if i hit the Media button at the bottom and then hit the SXM button on the display it will play again

 

[antolod]

Mine does this, but not on every call. I found mute/unmute restores the sound.

 

[N900WM]

I find this very frustrating! Mine also goes to a different screen when a text is sent. So if you had the map up and then you use Siri...your blind. You would think Ram would realize the liability here when we must take our eyes off the road to fumble around finding buttons.

 

[TexasGuy]

Check the radio fuse; mine was loose; causing a similar condition. It’s under the pcm


Sent from my iPhone using Tapatalk

 

[GoalDigger]

evidently Ram is working on a software update to fix this issue............