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Ride Quality + Reliability for a 2500 with factory Auto Level/Air Suspension?

DubVBenz

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As I'm narrowing things down and likely going to be ordering a custom build, I've been trying to research about whether or not the Auto Leveling/Air Ride suspension option on 2500s is worth it in terms of benefits vs costs.

None of my local dealers has cummins 2500 with the Auto Level/Air Suspension that I could compare with standard coils, so I can't evaluate these myself.

Does the Auto Level/Air Suspension provide any unloaded ride quality benefits, or is it really just a benefit when towing?

Regarding reliability, I know it can't possibly be as reliable as Coils, but what are people's experiencing in maintaining it long term? I assumed you could swap it to standard coils later on if necessary, but I'm not seeing much in the way of aftermarket support for that.

For a custom order, the option is pretty cheap (1700 bucks), so it seems like a no brainer if it improves upon unloaded ride quality, but I'm not sure if it's a make or break feature if I'm looking for trucks sitting on lots , where it's much less common.
 
I had it on my 2023 3500 DRW. I felt like it did help the ride quality unloaded. I imagine it helps the with the coil spring suspension as well.

Now with that said...I don't miss it.
 
I have it on my 2024 2500 and wouldn't change a thing. Drives great unloaded as well as when towing.
My 2017 1500 had full air ride with 160,000 miles when I sold it to a friend. Still has never had an issue.
My old 2018 2500 had coils. I added air bags for towing and it did not like harsh compression (over railroad tracks and such). It would bottom out the bag like hitting the bump stops.
 
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