ThreeBearsHD
Well-Known Member
- Messages
- 142
- Reaction score
- 538
- Points
- 93
I installed a new headache rack from RealTruck.
The quality of the rack is excellent and it is very beefy with excellent welds and good finish work. Price of the rack is $308...
However, there is a catch. The racks are of a generic size depending on the truck class, and then you have to buy a specific mounting kit depending on the model of your truck and what accessories you have, such as a toolbox or tonneau cover. The install kits vary in price. Mine was $139.
I ordered my rack and install kit directly from RealTruck. DON'T DO THAT!!
The install kit arrived about a week later, poorly packaged with lots of paint chips. I ended up having to chop about 3" off the mounting plates because they wouldn't work with my bedside tool box.
I checked to see when my rack would be delivered and the website said my order was delivered, but was labeled as "partial" and no other info available. I tried calling and the wait time was over 15 minutes and didn't have time, so I filled out the customer service form and submitted it. No response and no change in delivery status. Two weeks later, no rack and no response from RealTruck, so I went back to the website and canceled the order. I ordered just the rack from Amazon and got it in 3 days with no damage.
I'm currently on hold while writing this review with RealTruck trying to get my money back for the rack that they never sent.
I like the design and needed it to protect the back window when loading my ATV, to provide a platform for hauling longer pieces of lumber (it comes with optional top brackets for that purpose), and to have a place to mount emergency lights.
Overall very happy with the rack, just would never order anything from RealTruck ever again.
The quality of the rack is excellent and it is very beefy with excellent welds and good finish work. Price of the rack is $308...
Amazon.com: RealTruck BACKRACK SRX Rack Non-Lighted Frame | Black, No Drill | SRX800 | Fits 2020-2025 Chevrolet/GMC Silverado/Sierra 2500/3500 HD; 2004-2025 Nissan Titan; 2000-2007 Toyota Tundra & Others : Automotive
Buy RealTruck BACKRACK SRX Rack Non-Lighted Frame | Black, No Drill | SRX800 | Fits 2020-2025 Chevrolet/GMC Silverado/Sierra 2500/3500 HD; 2004-2025 Nissan Titan; 2000-2007 Toyota Tundra & Others: Cargo Racks - Amazon.com ✓ FREE DELIVERY possible on eligible purchases
www.amazon.com
However, there is a catch. The racks are of a generic size depending on the truck class, and then you have to buy a specific mounting kit depending on the model of your truck and what accessories you have, such as a toolbox or tonneau cover. The install kits vary in price. Mine was $139.
I ordered my rack and install kit directly from RealTruck. DON'T DO THAT!!
The install kit arrived about a week later, poorly packaged with lots of paint chips. I ended up having to chop about 3" off the mounting plates because they wouldn't work with my bedside tool box.
I checked to see when my rack would be delivered and the website said my order was delivered, but was labeled as "partial" and no other info available. I tried calling and the wait time was over 15 minutes and didn't have time, so I filled out the customer service form and submitted it. No response and no change in delivery status. Two weeks later, no rack and no response from RealTruck, so I went back to the website and canceled the order. I ordered just the rack from Amazon and got it in 3 days with no damage.
I'm currently on hold while writing this review with RealTruck trying to get my money back for the rack that they never sent.
I like the design and needed it to protect the back window when loading my ATV, to provide a platform for hauling longer pieces of lumber (it comes with optional top brackets for that purpose), and to have a place to mount emergency lights.
Overall very happy with the rack, just would never order anything from RealTruck ever again.
