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Dealer reporting service that wasn’t performed

Darkside

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I just checked my Mopar app for the tailgate recall and they reported they did miscellaneous service on my truck on 10-7-22 with 8,000 miles…. The last time I was at the dealer was 6-9-22 at 4,128 miles, and as of now I only have 4,941 miles on it… my luck if I ever have the carfax checked on it their will be an odometer discrepancy, I called the dealer and they said “we will fix that when you come in for the recall”… Not sure if I want to go back to them now after false reports….
 
I just checked my Mopar app for the tailgate recall and they reported they did miscellaneous service on my truck on 10-7-22 with 8,000 miles…. The last time I was at the dealer was 6-9-22 at 4,128 miles, and as of now I only have 4,941 miles on it… my luck if I ever have the carfax checked on it their will be an odometer discrepancy, I called the dealer and they said “we will fix that when you come in for the recall”… Not sure if I want to go back to them now after false reports….
They could have inputed the wrong vin stuff happens
 
They could have inputed the wrong vin stuff happens
Small town dealer, not that many 2500’s in the area… I think they are probably padding their books… I just looked at my Carfax through my insurance and they have the mileage reported as 8,000, so I just filled a report with them to remove the discrepancy. Now instead of a half hour to get to a dealer I’m going to have to drive at least an hour to a different dealer…
 
You might try asking first. Never attribute to malice that which can be attributed to ignorance (or stupidity). Sometimes people screw up.
 
You might try asking first. Never attribute to malice that which can be attributed to ignorance (or stupidity). Sometimes people screw up.
I did call to talk to them about it, they just acted like they didn’t know what I was talking about and said they will fix the mileage next time I come in… I’ll find a different dealer, this isn’t the first problem I’ve had with them….
 
Just odd how it was reported as exactly 8,000 miles… if you’re going to make something up at least make it look a little more believable.386462E1-CC25-4638-8ADA-9C4C875DA394.pngC4C3B3CF-3F64-44FB-8196-132B3FC6F7E3.png
 
For work they didn’t actually perform…
I dont see them having any benefit making a fake service report im sure its an honest mistake but if you are dead set that is some sort of fraudulent action then you shoud report it as such.
 
A local dealer here that I had install a thunderstruck put that they did a full service like oil change and fuel filters and such on the bill but for $0. Still shows up in my app that I had all the service done hoping to get it removed hate to have it show I let a dealer do that kind of work.
 
I refuse to download rams stupid tracking data mill app. What a clown job.
 
The app doesn’t get any data really it just shows the bs that your truck is sending already wish I could opt out of every telematic
I never authorized activation of either SiriusXM Guardian or Ram Connect for the specific reason as you state - I don't want any telemetrics, data, or whatever collected and sent anywhere outside of my truck. Yet I still get a monthly email report from RAM/Stellantis showing oil life, mileage, etc etc. The cynic in me thinks that all my locations and routes, because of the internal GPS, are also transmitted without my knowledge or approval. I thought when the free 30/60/90 day subscriptions of SiriusXM and Ram Connect ran out that would be it....they would stop, desist, quit reporting back to RAM. Nope! Those monthly emails keep on a-coming. My next step is to request that 'emergency services be deactivated' as referenced here:


"If you do not want any Emergency Data to be collected, or used, or shared by FCA US or Sirius XM, you must request the emergency services be deactivated together with the Services by calling us at 1-844-796-4827 and ask to cancel Uconnect and SiriusXM Guardian Services for privacy reasons."

I have no idea what 'Emergency Data' is or if it has anything to do with the telemetrics being sent, but whatever it is I want it shut off. I've never needed any other rig of mine during my 55 years of driving send emergency data somewhere in case I get stuck. I guess I'm old school enough to be able to handle situations on my own. Sure, I've heard lots of stories like, "It sure was nice to push the Emergency SOS button, sit back, and have help come." As nice as that function is, it doesn't convince me that I need to have all my truck statistics and metrics sent out into the ether.

Anyway, if you go the above route to have Emergency Data not collected, I've heard that once that action is disabled so to is the internal wireless network - something to that effect.

Final step would be to locate the modem and disconnect it - after the warranty runs out of course. If any OTA updates must be done after that, I can do it via a thumb drive.
 
I never authorized activation of either SiriusXM Guardian or Ram Connect for the specific reason as you state - I don't want any telemetrics, data, or whatever collected and sent anywhere outside of my truck. Yet I still get a monthly email report from RAM/Stellantis showing oil life, mileage, etc etc. The cynic in me thinks that all my locations and routes, because of the internal GPS, are also transmitted without my knowledge or approval. I thought when the free 30/60/90 day subscriptions of SiriusXM and Ram Connect ran out that would be it....they would stop, desist, quit reporting back to RAM. Nope! Those monthly emails keep on a-coming. My next step is to request that 'emergency services be deactivated' as referenced here:


"If you do not want any Emergency Data to be collected, or used, or shared by FCA US or Sirius XM, you must request the emergency services be deactivated together with the Services by calling us at 1-844-796-4827 and ask to cancel Uconnect and SiriusXM Guardian Services for privacy reasons."

I have no idea what 'Emergency Data' is or if it has anything to do with the telemetrics being sent, but whatever it is I want it shut off. I've never needed any other rig of mine during my 55 years of driving send emergency data somewhere in case I get stuck. I guess I'm old school enough to be able to handle situations on my own. Sure, I've heard lots of stories like, "It sure was nice to push the Emergency SOS button, sit back, and have help come." As nice as that function is, it doesn't convince me that I need to have all my truck statistics and metrics sent out into the ether.

Anyway, if you go the above route to have Emergency Data not collected, I've heard that once that action is disabled so to is the internal wireless network - something to that effect.

Final step would be to locate the modem and disconnect it - after the warranty runs out of course. If any OTA updates must be done after that, I can do it via a thumb drive.
One of the services is a 10 year trial. But good luck getting everything turned off only was I heard of was disconnecting the antenna but it gives errors.
 
I never authorized activation of either SiriusXM Guardian or Ram Connect for the specific reason as you state - I don't want any telemetrics, data, or whatever collected and sent anywhere outside of my truck. Yet I still get a monthly email report from RAM/Stellantis showing oil life, mileage, etc etc. The cynic in me thinks that all my locations and routes, because of the internal GPS, are also transmitted without my knowledge or approval. I thought when the free 30/60/90 day subscriptions of SiriusXM and Ram Connect ran out that would be it....they would stop, desist, quit reporting back to RAM. Nope! Those monthly emails keep on a-coming. My next step is to request that 'emergency services be deactivated' as referenced here:


"If you do not want any Emergency Data to be collected, or used, or shared by FCA US or Sirius XM, you must request the emergency services be deactivated together with the Services by calling us at 1-844-796-4827 and ask to cancel Uconnect and SiriusXM Guardian Services for privacy reasons."

I have no idea what 'Emergency Data' is or if it has anything to do with the telemetrics being sent, but whatever it is I want it shut off. I've never needed any other rig of mine during my 55 years of driving send emergency data somewhere in case I get stuck. I guess I'm old school enough to be able to handle situations on my own. Sure, I've heard lots of stories like, "It sure was nice to push the Emergency SOS button, sit back, and have help come." As nice as that function is, it doesn't convince me that I need to have all my truck statistics and metrics sent out into the ether.

Anyway, if you go the above route to have Emergency Data not collected, I've heard that once that action is disabled so to is the internal wireless network - something to that effect.

Final step would be to locate the modem and disconnect it - after the warranty runs out of course. If any OTA updates must be done after that, I can do it via a thumb drive.
Seems simple enough. Ask them to stop. If you don’t want it, just ask to be removed. No long posts needed lol.
 
I never authorized activation of either SiriusXM Guardian or Ram Connect for the specific reason as you state - I don't want any telemetrics, data, or whatever collected and sent anywhere outside of my truck. Yet I still get a monthly email report from RAM/Stellantis showing oil life, mileage, etc etc. The cynic in me thinks that all my locations and routes, because of the internal GPS, are also transmitted without my knowledge or approval. I thought when the free 30/60/90 day subscriptions of SiriusXM and Ram Connect ran out that would be it....they would stop, desist, quit reporting back to RAM. Nope! Those monthly emails keep on a-coming. My next step is to request that 'emergency services be deactivated' as referenced here:


"If you do not want any Emergency Data to be collected, or used, or shared by FCA US or Sirius XM, you must request the emergency services be deactivated together with the Services by calling us at 1-844-796-4827 and ask to cancel Uconnect and SiriusXM Guardian Services for privacy reasons."

I have no idea what 'Emergency Data' is or if it has anything to do with the telemetrics being sent, but whatever it is I want it shut off. I've never needed any other rig of mine during my 55 years of driving send emergency data somewhere in case I get stuck. I guess I'm old school enough to be able to handle situations on my own. Sure, I've heard lots of stories like, "It sure was nice to push the Emergency SOS button, sit back, and have help come." As nice as that function is, it doesn't convince me that I need to have all my truck statistics and metrics sent out into the ether.

Anyway, if you go the above route to have Emergency Data not collected, I've heard that once that action is disabled so to is the internal wireless network - something to that effect.

Final step would be to locate the modem and disconnect it - after the warranty runs out of course. If any OTA updates must be done after that, I can do it via a thumb drive.
We would be friends. I hate this stuff too
 
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