What's new
Ram Heavy Duty Forum

Register a free account today to become a member! Once signed in, you'll be able to participate on this site by adding your own topics and posts, as well as connect with other members through your own private inbox!

Advice on Purchasing 2021 RAM 3500 DRW 4WD with Lemon designation

VHHDRAMR

New Member
Messages
6
Reaction score
0
Points
1
I'm hoping to buy my first RAM 3500 Crew Cab DRW 4WD. There is one available at a decent price with low miles that I really like (desired color & options), but it has Lemon designation - FCA US LLC repurchased the truck pursuant to customer warranty laws due to 1. "Transmission issues because of cracked radiator", 2. Tires below spec, 3. Front brake pads and rotors below spec, 4. Recall 13A, 5. Recall ZB8. Per Disclosure Notice, repairs were: 1. Transmission, Radiator, & Thermostat were replaced, 2. Mount and balance all new tires, 3. Replace front brake pads and rotos (their type-o), 4. Replaced intake air grid heater relay, 5. Inspected tailgate latch alignment and tailgate strikers alignment. Additional repairs: 1. Replaced diesel pump, 2. Reprogrammed engine control module, 3. Inspect the intake air heater relay, 4. Reset the transmission control module quick learn, 5. Inspected intake air heater relay and vehicle engine hours. Note: new transmission comes with 12mo, unlimited mileage warranty.

Per Dealer: tech info on new transmission - Trans Order Code: DFX, Trans Type: 8sp 8HP75-LCV Automatic w/OD, Transfer Case Model: Electronic

Being (hopeful) future new owner, and hearing warnings about 2020-2023 manufacturing issues due to impacts on supplies from COVID pandemic, should I consider this truck seriously, and what should I look for during test drive. Or, should I avoid it altogether and look for a 2019 model?
 
Last edited:
Lots of things here don't add up. The transmission listed (8HP75-LCV) is only found in Hemi trucks. The recalls show this to be a diesel. Is the truck, in fact, a diesel?
Transmission issues because of cracked radiator likely means the trans cooler inside the radiator failed, probably a pink milkshake (where the trans fluid mixes with coolant) leading to the trans running low on fluid.
If they replaced the trans, radiator, aux cooler, lines, etc... Not too big of an issue. Likely the time it took them to do that went beyond the lemon law statute in whatever state the truck was sold in.
Sometimes they offer extended warranties on trucks like that.. Might check into that to see if they're offering it.
Also, be careful to check with your insurance carrier, many insurance companies won't offer full coverage on buybacks.
 
Thanks for the pointers! Turns out the replacement trans is an Aisin - verified it myself by crawling under and seeing the ID plate. They did offer a 12mo, unlimited mileage manufacturers warranty, plus there is about 10mo of original 5yr power train warranty remaining. Insurance said no problem covering.
 
Back
Top