3500 HD Truck I cannot access display trailer brake options

[Silver Dawg]

I'm towing a 22K lb. toy hauler. When the trailer is plugged in, the "trailer connected" message appears but the "trailer tow" screen will not scroll through trailer brake settings; it stays on "Light electric" and the up / down arrows (that should scroll through trailer brake types) scroll the entire menu screen, taking it out of "Trailer Tow"

 

[Zrojas]

Are you scrolling on your EVIC? I haven't hooked a trailer to my 2019 yet, but on my 2016, the EVIC only displayed your current setting.
Try selecting your trailer type from the settings menu on your Uconnect screen.

Sent from my SM-G975U using Tapatalk

 

[Deleted member 80]

Go to apps/settings/trailer brakes on the U-Connect to set up each trailer's name and parameters, and to select which trailer is active.

 

[Silver Dawg]

Go to apps/settings/trailer brakes on the U-Connect to set up each trailer's name and parameters, and to select which trailer is active.

THANK YOU 1HasBeen & Zrojas !!! - "Trailer brake type" is buried in the second screen under "Settings" in the U-Connect console, NOT on the instrument panel, accessed by steering wheel controls as the user guide incorrectl states! Wow, I thought I had looked through all those U-Connect settings

 

[Burn'n Oil]

THANK YOU 1HasBeen & Zrojas !!! - "Trailer brake type" is buried in the second screen under "Settings" in the U-Connect console, NOT on the instrument panel, accessed by steering wheel controls as the user guide incorrectl states! Wow, I thought I had looked through all those U-Connect settings

Old Dawg learning new tricks courtesy 1HasBeen & Zrojas - kewl!

 

[RamCares]

I'm towing a 22K lb. toy hauler. When the trailer is plugged in, the "trailer connected" message appears but the "trailer tow" screen will not scroll through trailer brake settings; it stays on "Light electric" and the up / down arrows (that should scroll through trailer brake types) scroll the entire menu screen, taking it out of "Trailer Tow"

Hello Silver Dawg,
We are happy to see you have remedied your concern with the assistance of your fellow forum members. Please feel free to reach back out if you have any questions in the future.
Laura
RamCares

 

[ddown]

Thank you for this posting spent a couple hours trying to figure this out !!! Make this a STICKY invaluable better than the Manual.

 

[eng23ine]

just hit the manual brake on the controller.....it will automatically switch the EVIC to the trailer gain screen.

 

[Silver Dawg]

just hit the manual brake on the controller.....it will automatically switch the EVIC to the trailer gain screen.

Trailer gain is not the issue. It is setting the type of braking system (elec/hyd light, heavy, etc). In this regard, the owner's manual gives incorrect access info.

 

[Garyg]

I have done all the above and mine stays on light electric. Jayco said there is a module to make truck and trailer communicate but can’t find.

 

[ddown]

Went through this on mine has to be set in functions in Radio if you have 5" screen took me forever

 

[ian3500]

What manual are you referring to ? My RAM dealer said there wasn't one for me (2021) RAM...

 

[ddown]

Never heard of new vehicle with no Manual

 

[ian3500]

Never heard of new vehicle with no Manual

when i bought my last brake controller , the manual had a lot of info in it like how much gain for a particular weight trailer....etc.. and yup..i actually read what i was given.

 

[ddown]

Go to ram website download manual for your truck in 2019 it was page 281-282 to set heavy or light brakes you set that thru radio

 

[jetlag]

My 2020 Ram 1500 Hemi had the manual oboard with the 8.4' screen. My new 2021 3500 does not. Actually have to go the paper manual.

 

[H3LZSN1P3R]

when i bought my last brake controller , the manual had a lot of info in it like how much gain for a particular weight trailer....etc.. and yup..i actually read what i was given.

Personally i find that terrible info to be giving because gain does not directly go hand in hand with trailer weight really depends on a number of factors such as brake size, condition of current brakes…. Instead the manual should give instructions on how to properly set the trailer brakes

 

[ddown]

The main setting is trailer light or trailer heavy.