2022 ram xh7 camera issue

[Mailman Dave]

I have a 2022 ram 2500 with the xh7 trailer camera. After 2 years I start getting a black mirror with the attached photo below with the picture on it. Unfortunately the problem is intermittent. When I flip it forward and back then it resets the camera to working condition. It may last 1 hour or 5 minutes. But then I must push the mirror button forward and back again. The dealership wont help me figure this out. They said everything works properly for 5 minutes so come and get the truck. The wire and camera are in excellent condition. I believe its a software issue, anyone had this problem before?

 

[Brutal_HO]

I'd pull all the connectors and hit it with this deoxidation cleaner.

https://www.amazon.com/CAIG-Laboratories-D5S-6-LMH-Contact-Low-Med-High/dp/B08N39YQMP/ref=sr_1_6?crid=1LYVI4RDNDW1K&dib=eyJ2IjoiMSJ9.UbkTjzoOgNAHFQS4VKBQ9oX7q_lEdfRomNNfoUXeT2TOBfFTMFIy0aR4DwpMYWDm2NNab7d-rfr0oEzBCYPa1NlXa9yWKiwllLVWTeN5ymzl_0z4yQA89g_5_Kybb2jn8YoHzMe0y33iiKCMt0cj7VUO_1Zqn_zRy3Xp-tQxiaNpnrMdKearOLVHLbE7lABEeANiWvU2SgSOTpD5t0JInDKlkfrpj8ipLm-Oi8AkD6uG8x8iFEUN_2b5wVYlS9So1Eh4phn7uaHPo2oFXi-RNy7aav8gwTtH1YT1lIGGE8E.XJVR9rcXE7QqlqF-61pJ1Jfs9nqz9tluwheatjl0nEQ&dib_tag=se&keywords=caig+deoxit&qid=1732910098&sprefix=caig+dexoit%2Caps%2C155&sr=8-6

 

[Mailman Dave]

I'd pull all the connectors and hit it with this deoxidation cleaner.

View attachment 79754

https://www.amazon.com/CAIG-Laboratories-D5S-6-LMH-Contact-Low-Med-High/dp/B08N39YQMP/ref=sr_1_6?crid=1LYVI4RDNDW1K&dib=eyJ2IjoiMSJ9.UbkTjzoOgNAHFQS4VKBQ9oX7q_lEdfRomNNfoUXeT2TOBfFTMFIy0aR4DwpMYWDm2NNab7d-rfr0oEzBCYPa1NlXa9yWKiwllLVWTeN5ymzl_0z4yQA89g_5_Kybb2jn8YoHzMe0y33iiKCMt0cj7VUO_1Zqn_zRy3Xp-tQxiaNpnrMdKearOLVHLbE7lABEeANiWvU2SgSOTpD5t0JInDKlkfrpj8ipLm-Oi8AkD6uG8x8iFEUN_2b5wVYlS9So1Eh4phn7uaHPo2oFXi-RNy7aav8gwTtH1YT1lIGGE8E.XJVR9rcXE7QqlqF-61pJ1Jfs9nqz9tluwheatjl0nEQ&dib_tag=se&keywords=caig+deoxit&qid=1732910098&sprefix=caig+dexoit%2Caps%2C155&sr=8-6

Ok I will try that. Thank you