2021 3500 HO ABS module keeps blowing

[Jpedroza06]

Got a brand new 3500 that’s blown an abs module (68477878ac) and 60amp fuse ( 68144447aa) twice in less than one month! Ram can’t figure out what’s causing it to blow and now I got a truck with 2000 miles that’s sat in the shop longer than I’ve had it in my possession. Abs module is on back order untill the middle of October‍By far the Worst costumer service I’ve ever experienced! The heck is going on Ram!? Anyone else having issues?

 

[Brutal_HO]

If you're in a state with a decent lemon law, I'd be talking to an attorney.

Does the dealer have a STAR case open?

Have you contacted @RamCares?

 

[Jpedroza06]

If you're in a state with a decent lemon law, I'd be talking to an attorney.

Does the dealer have a STAR case open?

Have you contacted @RamCares?

Thanks!!!! Yup I believe it has to happen one more time in order to start the process on that lemon law. I have contacted @RamCares but the guy in charge of my case can care less about me. I have to call him everyday because he doesn’t and I get zero answers out of him. Pretty bad deal. I’ll tell the dealer to open a star case. What excactly is that?

 

[Brutal_HO]

Thanks!!!! Yup I believe it has to happen one more time in order to start the process on that lemon law. I have contacted @RamCares but the guy in charge of my case can care less about me. I have to call him everyday because he doesn’t and I get zero answers out of him. Pretty bad deal. I’ll tell the dealer to open a star case. What excactly is that?

STAR is the next level tech support when dealers don't know WTF they're doing.

 

[RamCares]

Got a brand new 3500 that’s blown an abs module (68477878ac) and 60amp fuse ( 68144447aa) twice in less than one month! Ram can’t figure out what’s causing it to blow and now I got a truck with 2000 miles that’s sat in the shop longer than I’ve had it in my possession. Abs module is on back order untill the middle of October‍By far the Worst costumer service I’ve ever experienced! The heck is going on Ram!? Anyone else having issues?

Hello @Jpedroza06!
We're sorry to hear about the ongoing concern regarding your vehicle's Abs module and would like to offer our added assistance here. Let's work towards finding a solution together! Please send our team a private message with your vehicle's VIN as well as the name of your servicing dealer for us to review. We hope you circle back with us soon via PM.

We also appreciate the mention @Brutal_HO!

Hannah
Ram Cares

 

[MikeXM]

Abs module is on back order untill the middle of October‍By far the Worst costumer service I’ve ever experienced!

Everything is backordered nowadays. Just wait until you need air to fill your tires and it's also BO too!