I’m getting an engine code indicating an issue with the upstream NOX sensor. Dealership and customer service says no idea when part will be come in. Is there any issue with towing a 43’ 5th wheel trailer 3 hours away and back or could that cause a larger issue. Truck has only 3,000 miles on it.
Ram Heavy Duty Forum
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2021 3500 Diesel NOX
- Thread starter Dinostop
- Start date
Got this while ordering a new 22 Ram with Cummins.
REQUIRED CUSTOMER COMMUNICATION REGARDING PENDING EMISSIONS RECALL
Dear Ram Truck Owners—You may be aware that the world’s economy is suffering from a
global shortage of computer chips, and that it has had a significant impact on the automobile
industry. All automakers are affected. There have been production delays and decisions to
produce vehicles without certain intended design features.
While your 6.7L Heavy Duty Ram truck retains all of its performance capabilities, it does not
contain a small but important sensor that monitors the engine’s exhaust particulate filter.
This temporary condition does not pose any risk to vehicle safety. Further, the vehicle’s
pollution-control technology remains active.
Although this emissions-monitoring feature is required by regulations, the certifying
environmental government agencies have allowed us to sell you your vehicle pending an
emissions recall, once the proper sensor becomes available.
You will not be charged for recall service, which will also update software that supports
operation of the sensor.
It is very important that you schedule your vehicle for service as soon as you receive our recall
notice. Recall completion is especially critical because additional service to the engine-control
module, should it ever become necessary, will not be feasible without the particulate filter
sensor installation/software update.
The state of California also requires all open recalls to be addressed before a vehicle’s next
registration, provided corresponding service is available. It is illegal to drive your vehicle with an
expired registration.
Be assured you are a valued Ram customer and we greatly appreciate your understanding and
cooperation during these unusual circumstances. Please feel free to contact us with any
questions you may have.
REQUIRED CUSTOMER COMMUNICATION REGARDING PENDING EMISSIONS RECALL
Dear Ram Truck Owners—You may be aware that the world’s economy is suffering from a
global shortage of computer chips, and that it has had a significant impact on the automobile
industry. All automakers are affected. There have been production delays and decisions to
produce vehicles without certain intended design features.
While your 6.7L Heavy Duty Ram truck retains all of its performance capabilities, it does not
contain a small but important sensor that monitors the engine’s exhaust particulate filter.
This temporary condition does not pose any risk to vehicle safety. Further, the vehicle’s
pollution-control technology remains active.
Although this emissions-monitoring feature is required by regulations, the certifying
environmental government agencies have allowed us to sell you your vehicle pending an
emissions recall, once the proper sensor becomes available.
You will not be charged for recall service, which will also update software that supports
operation of the sensor.
It is very important that you schedule your vehicle for service as soon as you receive our recall
notice. Recall completion is especially critical because additional service to the engine-control
module, should it ever become necessary, will not be feasible without the particulate filter
sensor installation/software update.
The state of California also requires all open recalls to be addressed before a vehicle’s next
registration, provided corresponding service is available. It is illegal to drive your vehicle with an
expired registration.
Be assured you are a valued Ram customer and we greatly appreciate your understanding and
cooperation during these unusual circumstances. Please feel free to contact us with any
questions you may have.