Ram Heavy Duty Forum
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2019 ram 2500 dpf
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Backordered DPF and failed customer care
2019 RAM under warranty with failed DPF. Truck has been down for almost 3 weeks. Ram cannot/will not provide dealer with tracking number or ETA, only says that it has "shipped". Opened case with customer care. Had to make several calls to get through to case manager who did not return calls to...- rjake
- Thread
- 2019 ram 2500 dpf
- Replies: 5
- Forum: 4.5 Gen Powertrains