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I can't speak for others, but I have a 2500 Limited with all the bells and whistles related to lane keep assist and adaptive steering, and my PS steering failed. Not due to anything mechanical. Just the electronics. Had to drive our travel trailer home from Texas to NC without PS and wait 30...
Same here. They replaced the part and have had zero issues since. But after the repair, I did have to take it back twice to get the steering wheel adjusted so that the wheel was straight when driving down the road straight. That was part of the alignment issue as a part of the repair, not the PS...
@MPWolf - Any update on this? What was the solution? When did it get repaired?
I have a 2020 2500 Limited and on 12/27/2020 received the message "Power Steering Unavailable" as well with 4300 miles. We were 2000 miles from home in Texas with our Airstream. Went to nearest dealer (2-1/2 hours...