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Thanks, everyone, so much for your feedback. I'll try the 3rd dealer on Wednesday and let you know how it goes!

Hadn't thought of that. The only reason our wheels/tires aren't stock is because when we ordered the truck to be built they never asked us our preference. After receipt of the truck, I called the local dealership and asked why the truck came from the factory with bitty tires and wheels. The...

Jimmy, thank you! I'll do some research myself now about the air suspension though I am so confused. This has been such a mess to handle and I've tried learning everything I can to get this sorted out. Based off your answer above do you feel this is something I should continue to try to fight...

I'm here but I will say I am a 43 year old lady who knows nothing about cars! I don't think I can contribute much unless anyone wants to know a great recipe for a homemade Kahlua cake LOL! I did just post before you and added an attachment of the dealership response when we brought it to them...

Thanks for all the replies! I manage the firm and have been tasked with helping solve this issue. I attached the receipt for maybe someone to take a look at? This is the visit they told us we needed a new transmission and it wouldn't be covered. We have been towing the same trailer and equipment...

I purchased a 2022 2500 diesel for my business, new from the plant. The truck only has 14k miles on it right now. Within the first few months there was a transmission issue, we took it to local dealership, and it was fixed under warranty (after many, many months due to the nationwide part list...