Search results

That's great news Randy. Hopefully this will take care of the issue and you can enjoy your truck. Happy Camping!

WOW did you ever have an issue with the CP4? Just curious if you run additives considering most don't see that kind of mileage.

Randy, Any update on your truck?

I like you had a 2003 3500 HO with a 6 speed, absolutely loved it and put 200K on it without anything but a $60 water pump. Sold it with the original clutch still in it! I bought this 2020 as a LAST one purchase as it will not be used in the winter so it should last me a lot longer than the 03...

I was able to take the 4500 on a vacation hauling my 5th wheel last week. Hauled the trailer roughly 1000 miles plus another 400+ unhooked. 15K fifth wheel in tow on the highway 72 -75 MPH truck got 10 mpg even with a few 6% grade hills on the trip, pulled the hills without needing to down shift...

I have a 2020 4500 that the DPF gauge actually shows when the level rises, my 2021 2500 is always on zero but will go into Regen without the gauge ever moving. The 2500 very rarely does a Regen as I drive 40+ miles each way to work on the highway so it seems to do the passive route. My 4500...

I just got my truck back yesterday from the recall work. Truck cranks quite a bit longer than before to start, service manager said a few they have done did that but it improved quickly? Truck went through a regeneration on my way home from the dealership. Then got a check engine light. Scan...

So found out late today my PCM was finally delivered to the dealership! I spoke with them this afternoon and they should have it ready tomorrow. Just shy of 6 weeks. It feels like forever since I have had the truck.

Just for clarification... I have said all along the dealership has been very helpful so I have no I'll will towards them AT ALL. I am extremely frustrated with Ram for lack of communication. I have an open case with customer care who told me they located the part around June 14. don't know why...

So once again PCM delivery date of 7/13 has come and no PCM! Now they show 7/15, This has been going on since 6/30 just pushing it out 2-3 days for 2 weeks! I am really getting sick of the no idea BS. Ramcares emailed me and stated middle of the month according to the computers or wherever they...

So I know I shouldn't be surprised but my PCM delivery day of 7/7 has come and gone. Then it was 7/11 that also didn't happen. Now parts managers computer says 7/13. I told them I fell like the movie groundhog day, same day over and over but I can't seem to make it get better! FCA keeps updating...

I'm actually headed to the dealership now to pick up a 1 ton dually for me to use to haul my trailer to Pennsylvania this weekend. I really can't complain about the dealer they're trying the best they can.

So I just was updated by the dealership that the computer now shows 7/11 for the PCM but they have changed that 6 times now so I don't have much faith in that date either. I have a trip to Maine for Vacation pulling a big 5th wheel in August so they better have it back soon or I will be livid!

Glad you finally got your truck back.

I just sent you a PM with the case number. Thank you,

Sarah yes I have had a case opened since June 10th. They found the part within a week but I have been waiting for shipment ever since.

Update on my PCM....... So after being told 6/29 that got changed to 7/1, then 7/5 now 7/7! My dealer is looking for a truck for rental for the hauling trip I have coming up Friday. It has officially been 4 weeks sitting at the dealership. I have made 2 payments to let the dealer look at it...

I called my dealership this morning as the PCM was supposed to arrive today......they told me Ram had changed the date to 7/1. Not the end of the world but I have a trip planned for late next week and I have already had to postpone 2 already from the truck being down. My dealership is being...

So I just emailed Ram and they said they never told me 6/29 for the part and would not guarantee it will be there tomorrow. Dealers computer shows 6/29 for part delivery from the service manager as it has since 6/20............ 3 weeks without my truck and Customer Care is acting like I am...

I am getting the new PCM tomorrow. It has been sitting dead at the dealership for 3 weeks. My dealership gave me the Ram number to get a claim opened immediately and they found one in a week but have been waiting 2 weeks for it to arrive!