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The truck has been serviced at a dealership (won 4 oil and filter changes at an auction) so the filters should all be Mopar. Hoping for a call back here in a bit.
Had he same thing happen to my 2019 ram 2500. Brought it in yesterday morning said they fixed it with a software update on the way home the light came on dropped it off this morning. Hopping they actually get it right today.
I am having the same problems that you are as well. I live in South East Texas and in the morning it can be extremely foggy and this HVAC issue causes a huge visibility problem.