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I've read Tom2531s posts and my system indicates a short. I've replaced the connector with the Pollack 12-706 (which does fit a lot better), I've connected and seen the message that the trailer is connected and had the wife watch for check and disconnected warnings while I jiggled the wiring...
My truck is a 2022 RAM 2500 Big Horn level C equipment package. Uconnect 5 8.4 inch, no memory seats.
The dealer opened a STAR case for the preset issue but I don't think there has been any over the air update.
This has been my experience and no one at RAM or SiriusXM has helped determine...