What's new
By:
Ram Heavy Duty Forum

Register a free account today to become a member! Once signed in, you'll be able to participate on this site by adding your own topics and posts, as well as connect with other members through your own private inbox!

Strange cluster behavior and possible power steering issue?

W

Wilder

Active Member
Messages
162
Reaction score
127
Points
43
Location
Maine
So I encountered a strange issue with my truck today. 2022 2500 Diesel, 65k miles. I was driving and all the sudden the service power steering light came on, along with a message in the message center. Power steering seem to work fine though. Then I got a message to service automatic emergency braking system. The AEB message was popping up once every 1-2 seconds so I went into the settings menu and disabled it.

Throughout the remainder of the drive I proceeded to get basically every other service ____ system message that the cluster could give... Abs, traction control, parking sensor, 4wd, etc. additionally, when the blinkers are on they are flashing at a random rate , not the normal cadence you would expect. (Something like normal blink, normal blink, short blink, short blink, long blink, normal blink... totally random)

At this point I thought I should turn the truck off, wait 5 minutes and start it again to see if It would clear any computer errors. This time when I started the truck, the power steering actually didn't work, I could steer the truck but it took much strength. I was still far from home so I kept driving, and 15 minutes later the power steering system turned back on. I still got the occasional random error message on the cluster though.

Once I got home, I tried to disconnecting the batteries and leaving it for 30 minutes to do a harder reset on the computers in the truck. When I started the truck the power steering indicator came right back on, although this time the power steering worked as normal. I've since started and stopped the truck 5 or 6 times, and every time the power steering light comes on, I'm still getting occasional strange warnings. I've checked the power steering fluid and it looks good and is within the okay range.

Has anyone else run into an issue like this? Only other relevant information is that we have recently gotten alot of snow - like 25"+ in the last 24 hours. Perhaps snow got in somewhere it shouldn't be? I called the dealer service line and left a message as they are closed today, but if there is a proposed fix, I would love to try it before going to the dealer and having to pay
 
Nothing? I swear the worst part about owning these trucks is the dealer support. They can't look at it for 3 weeks and need it for 1 whole week to diagnose/treat this. What am I supposed to drive in he meantime @RamCares

This is what is happening
photos.app.goo.gl

New video by Kevin Wilder

photos.app.goo.gl photos.app.goo.gl
 
We're regretful to hear of your concerns, Wilder. This isn't the experience we want at all for any of our customers, and we would like to see where we can assist. Should you decide to schedule an appointment for servicing, we may connect you with a specialist who will work alongside you and your dealership to ensure a smooth repair. A specialist would contact the dealership and provide you with updates throughout the repair process. They can help with expediting parts and ensuring the dealership receives technical assistance if necessary. If you need a rental vehicle, they may also be able to reimburse costs depending on the circumstances of the case. If you are interested, just send us a private message with your VIN, appointment date, and location. We will do our best to provide you the needed support to return your vehicle to its proper standing.

Chris,
Ram Cares
 
Is there some kind of recall for the 23 and 24 2530 500 trucks and a few other vehicles.?
 
Cseybert said:
Is there some kind of recall for the 23 and 24 2530 500 trucks and a few other vehicles.?
Click to expand...
Seems like that is not applicable to the MY 2022 trucks. I also think this is an electronics issue, the truck thinks that every single system is failing, the guage needles are now moving up and down randomly, the exhaust brake comes on and off randomly, literally nothing electronic works correctly. Hoping there is a TSB or known issue else I am afraid this may be very expensive
 
Wilder said:
Seems like that is not applicable to the MY 2022 trucks. I also think this is an electronics issue, the truck thinks that every single system is failing, the guage needles are now moving up and down randomly, the exhaust brake comes on and off randomly, literally nothing electronic works correctly. Hoping there is a TSB or known issue else I am afraid this may be very expensive
Click to expand...
Did they ever figure out a fix? I'm going through similar power steering issues and a christmas tree on the dash on my 25. Dealer acts like they've never heard of it happening and can't get me in for a month.
 
I can't say this is related to your issues, but may be worth a look. my '25 3500 with just over 3K miles suddenly gave me an ABS warning failure, along with the solid orange engine light. I was running errands and after the third stop/ start cycle, they went away. The next day it was a TPMS red warning on one of the rear tires. It said low and air to 65, and the tire was at 64. The two tires on the left side were at 64 with no warning. Again, after two more stop/start cycles, it went away. I posted this here on another thread and I was told to check the fuses and to make sure they were fully seated. It appears to be a common issue with these trucks from the factory. The fuses were in, but close to 50% were not fully seated. Since then no issues but who knows.
 
jetlag said:
I can't say this is related to your issues, but may be worth a look. my '25 3500 with just over 3K miles suddenly gave me an ABS warning failure, along with the solid orange engine light. I was running errands and after the third stop/ start cycle, they went away. The next day it was a TPMS red warning on one of the rear tires. It said low and air to 65, and the tire was at 64. The two tires on the left side were at 64 with no warning. Again, after two more stop/start cycles, it went away. I posted this here on another thread and I was told to check the fuses and to make sure they were fully seated. It appears to be a common issue with these trucks from the factory. The fuses were in, but close to 50% were not fully seated. Since then no issues but who knows.
Click to expand...
Interestingly enough, probably half of the fuses were not seated very well. Good to know, unfortunately wasn't the gremlin.
 
You must log in or register to reply here.
Back
Top