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yea man when you go order there isn’t an option for 19+ 2500s. Just the 19+ 1500. I was under the impression the cable is different between the two vehicles.
I noticed mine (2021 2500 Tradesman SO) towing last week with 7K would do the same. I just locked it in 5th for the big hills and let it cruise up. I didn’t think of the shift pressures.