Recent content by Svon89

Hope you didn’t buy it with the friends and family deals they offer. You get stuck in binding arbitration instead of being able to use lemon law. I sent in paperwork for arbitration, and they were supposed to contact me about it... well several weeks later I had already gotten rid of my ram...

I sold the truck yesterday and took a loss to get away from it. I started out loving my ram and grew to hate it. It wasn’t worth it to try and keep it and fight to get it repaired. I’m driving my 10 year old Chevy again and am happy with that for now. Chrysler let me down, and I learned a...

Got rid of it.... After being without a truck for a total of 39 days, multiple problem fixed, I had another incident yesterday, so today I went to the dealership and took a lowball payout to be rid of the truck. I bought it with friends and family, which meant that I had actually signed away...

Ramcares, just a little note: suggest to your customer retention reps that taking care of a customers concerns are important. I am like a boat owner, except an ex ram owner as of now. I bought a 2019 ram 2500 that was at the dealers for various issues, and it finally came down to try to fight...

Nick, that isn’t exactly true. If you got your truck with the friends and family discount there is a document they sneak in that locks you into binding arbitration so you can’t use your states lemon law. They can drag you along and not much you can do about it.

Yes, I tried 93 octane from 2 different stations. This comes after I was having problems with the transmission dropping to neutral, they pulled the camshaft to check if the dowel pin was partially sheared, then they changed out the fuel pump. Now it doesn’t go into neutral, but drops down...

Don’t bother taking it in unless they tell you there is a fix. Last time I brought my truck in and left it, it was 28 days. Not great when you bought it to use it.

So I have been having an ongoing issue with the rpm in my 6.4 truck dropping seriously low then surging up to catch itself. I have had the truck at the dealer and the service manager was supposed to send the video to someone at Chrysler to see if they could help over a week ago. I still...

Wow, I am having issue with my 6.4 gasser, and was thinking if I got a buyback I would buy a diesel. Not so sure any answers are right. I have been told that the whole attitude of Chrysler customer relations has changed as of late. Seems like I am not the only one that has basically been...

Brucie, I spent several hours with the dealers service manage today and while it is no fun to be a test case, my dash camera focused on the instrument cluster caught the tachometer dropping below 500 rpm, which can depending on how low below cause the transmission to drop into neutral in order...

I will file a report with NHTSA, you make person number 4 I have found with the same issue, so the number of people experiencing this is probably higher. My response from Chrysler has been we will fix it..... I got the truck back and there is still something going on. When the dealer...

Squatch, I understand people bringing in lawyers. My wife got hit while riding her bike. The guy turned right into her. We had people telling us get a lawyer you will clean up. We didn’t hire a lawyer, got bills covered, replacement bike, and she got enough to cover some Possible future...

I own a 2019 Ram 2500 6.4 with the 8 speed trans. I bought the truck new and planned to use it to tow my camper primarily. I have had issues with the truck shifting into neutral randomly when coming off a stop in forward or reverse. It doesn’t happen from a stop, rather it starts moving...

My truck is a 2019 2500 with the 6.4 and the 8 speed transmission. It also had the upfitter module. Interesting thing is I found someone else that has had the same issue as me, and his truck was the 6.4, 8 speed transmission, and also had the upfitter module. Right now mine is waiting on a...

Transmission shifts into neutral randomly. Not often, but when it does it in an intersection and you have to shift to park and back to drive it doesn’t feel great.