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My part just came in on Thursday. Over 3 weeks. Now the dealer is not sure when he can fit it in. They gave me a loaner, but I need my truck for our RV. Truck sat at my house for the 3 weeks. Steering worked on my drive to the dealer. I hope there are not on going issues with the new part...
My local dealer (did not buy from him) got me right in this morning. Same as others , the steering assist module. Item is backordered. No idea when coming in. What's the best way to reach Customer Care and try to get part quicker?
I had the same problem last night pulling trailer. Power Steering Unavailable. Service Required. 2600 miles on a 2020 3500 Diesel Dually.
Called dealer this morning. He is going to get back to me.