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I own a 2019 2500 cummins. Replaced the original dash in 2021 because it was coming apart. Bought the extended warranty for @$3,000.00 and found out later the dash is not covered by the extended warranty(contrary to what the warranty salesman had said. Ram Doesn't Care dropped the ball on two...
Same experience here. Ram Care rep admitted the problem was glue related but ultimately did nothing and my case was closed out twice without assistance.
I was told the extended warranty was the same as the factory warranty except it did not cover wear items. Something is very wrong at Ram if...
Just got off the phone with Ram customer care. They were notified of my dash delamination problem back in August. Today they informed me they were closing out my case for the second time without assistance. They have decided they will no longer be assisting with warranty issues, they referred me...