Ram Heavy Duty Forum
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Recent content by Nomad
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Unresponsive 12.1 touch screen
Heard back from dealership, the service department contacted Uconnect and apparently 20.04.19 is the latest version so made an appointment in the new year. Hopefully they can fix it.- Nomad
- Post #13
- Forum: 12 Inch UConnect 4 System (2019-2021)
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Unresponsive 12.1 touch screen
So I called the dealership to make an appointment and explained the situation, she recommended calling Uconnect to see if the firmware version was up to date. I got on driveuconnect.com and typed in my VIN to check and it said no updates available for my vehicle. Just to be sure I called the...- Nomad
- Post #12
- Forum: 12 Inch UConnect 4 System (2019-2021)
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Unresponsive 12.1 touch screen
Hello Alison Thank you for your prompt response. Yes I certainly would like this issue resolved in a relatively new vehicle and I will plan on bringing it into my local dealership when I get back into town. Are you aware if the problem has been resolved with the other posters in this thread?- Nomad
- Post #11
- Forum: 12 Inch UConnect 4 System (2019-2021)
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Unresponsive 12.1 touch screen
I am having the exact same problem as the OP, underdog13, on my 2019 Ram 2500 HD Laramie. It just began a few days ago, so far once it begins to work it doesn't stop as the OP has described, but makes me believe the problem is only going to get worse. Alison (or current RamCares representative)...- Nomad
- Post #9
- Forum: 12 Inch UConnect 4 System (2019-2021)