Recent content by disappointed_owner

I received a call that the engineers have suggested a different route, there is some type of valve on the motor that actuates the high pressure pump. They've instructed the dealership to try that option first, and have found that part and are shipping it to them. The service advisor was less...

I agree a complete engine replacement, which I see online retails for $17k, is crazy, hoping to get some clarity on Monday. As I mentioned in a previous comment, the mechanic said either that the part is part of the engine or that it's not available by itself. I'll update everyone tomorrow when...

I'm sure they'll get it all figured out This is my fifth Ram; 3 diesels and two gassers, and honestly my very first with any problems, I will probably change my user name, but it gets peoples attention for the moment!

I was hearing a lot of information from the mechanic last night and I have not properly relayed all of it, I remember bits and pieces as someone asks a question. So he bypassed the fuel system and it will start, but smells horid, doesn't run correctly, won't make power, etc., The information...

The mechanic stated he tested the fuel and it was okay. I have no way of knowing the quality of the fuel, it was purchased from a convenience store. Aside from what the dealer provided in fuel when I bought the truck, this was my first fill up. I also filled the DEF tank with commercially...

I'm curious if anyone has had a fuel system problem with a 2019 Ram? My brand new 2019 Ram with 245 miles is sitting in the shop, apparently in need of a new motor, due to a catastrophic fuel system failure. Is this problem affecting anyone else? I am told by the mechanic at the dealership that...