Recent content by DealerTech

Feel free to keep cutting them slack then. I see how far it has gotten you guys.

I see you guys aren't paying any attention to anything posted.

It is probably a design issue, but design issues take time to address and resolve, if the brand considers the issue pressing. There is no mechanical failure or danger posed by the issue, it is an annoyance, more so for some than others, so there is no reason to issue a stop sale. I, personally...

It's not a belt noise, I have it isolated to the exhaust pipe and believe it is either amplifying valve train/exhaust noises or potentially some sort of noise from the vehicle vibrations causing a heat shield or the exhaust pipe to rub or even amplifying some sort of rotational noise from the...

As someone who has both done tech and advisor work at FCA, I assure you, you don't want the tech being the guy you talk to. Most of them are more abrasive than pine cones. What you really are in need of is dealers to hire techs with customer service skills as advisors who can ask you the right...

Furthermore, the output is only as good as the input. Since this noise is "normal" and by "normal" in the auto repair industry, we mean this noise is how they come, we may not be listening for this based on your description. It was a "belt squeal" complaint that my current job came in for and...

So, I am a dealer tech trying to investigate this noise and I want to come on here and save my fellow advisors, techs and dealer personnel from the unfair judgment you are passing on them. Yes, this is happening on all of our lot cars, there is no fix proposed by FCA yet, nor any indication if...