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Thank you, all. Appreciate all the helpful info gained in this forum over the wait. I picked mine up today and all was as expected. Definitely worth the wait. Ordered 1/25. Came with two key fobs, and everything I ordered, including BSM. A special shout out to Jasper Jeep for being so easy to...
Nothing too specific, but was told as of today it is on the 2nd leg of its journey and 2 more legs to-go before it gets to dealership. So almost sounds like there are 4 legs total from Saltillo to dealer and right now it's on 2 of 4. Would imagine when 3 of 4 is completed that means arrival in...
I agree, it is confusing and kinda frustrating the lack of updates, tracking, and then mixed messages between dealer, chat, and phone. I think some of it is to blame on a cryptic system that doesn't always provide clear updates to the dealer in the first place, so if a less skilled salesman...
All right, glad to hear. Super confusing the way it sat for so long before being shipped. All kinds of different dates were thrown out between dealer, chat, and RAM cares phone line. But, sounds like it is at least on the way now. I feel more confident now that you've been told similar details...
Jasper, GA. Wondering if it might arrive earlier. Just not sure what the normal train ride looks like from Saltillo, Mexico to Lawrenceville, GA. I believe that is the rail hub where it gets unloaded and heads to Jasper by truck.
Got an update on mine today. It is alegedly on the rails finally.
2021 3500 CC Laramie Dually
2021-01-21 Ordered
2021-01-29 VIN
2021-03-09 Built
2021-03-11 Body vendor for running boards, bed liner, etc.
2021-03-25 Window sticker avail + towing capacity avail
2021-04-10 - Shipped
ETA to dealer...
Maybe one day Stellantis or RAM Cares could implement a basic new vehicle order tracking system, which would alleviate all the manual calls and chats to get an updated status. Seems like it could be automated fairly easily and would bring about greater customer satisfaction. Hopefully they'll...
Sounds like a similar timeline to mine. I agree it's confusing, but hopefully it's en route and will arrive soon. I noticed when I call in to RAM cares I seem to get more details depending on agent. One said she had to check another system where it finally showed an ETA at a rail yard.
Has anyone else had the experience where RAM cares tells you that your truck hasn't shipped yet, but then all of the sudden it shows up at your dealer out of the blue after being built? In other words your truck has been built and approved for shipping (e.g. Build sheet generated > towing...
Mine seems to be in similar state. It left body vendor and window sticker was generated around 3/25. However, it apparently hasn't actually shipped out. Haven't been able to get any updates since.
That's great info @Taylormade1 . How'd you find out yours was going on a boat to Brunswick Ga? Curious as mines been completed now for about two weeks and cleared for shipping, but apparently hasn't actually shipped and no ETA. I live in Georgia and was under impression it would arrive by rail...
Thanks. Ditto for me as well. Mine's been in JB (Body vendor) for about 2 weeks and just today it populated the towing info as well. Maybe they did something in a larger batch there at body vendor. No window sticker, but maybe that'll be next.
2021 RAM 3500 LARAMIE CREW CAB 4X4 8' BOX
AISIN...