Recent content by Arena08

Glad to hear they got you fixed up!

Really sorry to hear all that, especially as expensive as these things are. I bought a 3500 from the same dealer you did. I’ve had some weird warnings and cautions as noted in some of my other posts, but nothing as extreme as you’ve mentioned. I did have several of the downloadable updates...

Well it sounds like you have a good dealer at least! Nice to have an advocate when you have issues, that’s for certain. Hope they fix you up whenever the back order ends!

Well looks like the wife’s side is stretching now too. Looks about the same as the driver’s side initially. Also, while it initially looked good, the repair on the drivers side seems to be stretching itself out. Must just be really low quality leather on these Laramies. Guess maybe I’ll be...

Yeah, I have to admit the rollout of these trucks has had some serious issues with parts supply. I feel bad for the folks dealing with the faulty wheel speed sensors on back order. I’m just happy that I can finally buy an oil filter! Dealers around here were trying to charge over $100 a...

Well folks, as promised, here's the repair. I had a local upholstery place fix it after Ram denied the claim. The upholstery guy rolled his eyes when I told him about it and how they claimed I had somehow created the problem (stabbing it with a knife was the service manager's example -- how he...

Found a good local upholstery place. I’ll post some photos once they fix it.

That seems like a reasonable price and a good plan. Maybe I need to look around for a good upholstery shop near me.

I was thinking the same thing actually.

Do you mind sharing exactly how the upholstery shop said they would fix this? If the material is just likely to stretch again I may not want to do it. But if it was a permanent fix I might be willing to pay a professional if Ram won’t stand behind their product. Thanks for any insight!

Well guys, some disappointing news to share. According to a phone call I just had with the dealership, Ram supposedly denied the claim due to “outside influence”. When I asked him what outside influence was, he said “stabbing the seat with a knife” or something “in your back pocket stretching...

You bet! Still no word. Waiting to hear back from Ram on whether they are willing to fix or not. I’ll definitely update the thread with any changes!

That’s good information to know. I appreciate you sharing it.

For anyone following this, took it to the dealer and they submitted it to Ram to see what they say. I’ll follow up when they let me know they’ve heard back. Also, just as a general question, these downloadable software updates that come out on the trucks, are you only eligible to get them if...

Thanks for the info! I’ll be sure to pass that along when I take it in!