outdoorfun002
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Anyone have any issues with the air suspension the 2500? Message came up to service air suspension and now not able to adjust air suspension at all.
Yes, my 3500 is currently in the shop due to the service air suspension light. It has come on twice before but always reset once restarting the truck. This time it didn’t and I wanted it documented so I dropped it off. There was a stored code that they cleared, the csaid it wasn’t an active code so they wouldn’t / couldn’t do anything. I refused to pick it up since I have a trip planned to the Daytona 500 with my fifth wheel so the service manager drove it and the light came back on immediately. Now they have replaced the air compressor and it still isn’t fixed. They seem to be guessing. I’ll update once I know more.
Mine said it was a computer update, hasn't come back on since.
Double check your fuse box and make sure all your fuses are pressed in. I think the air suspension was number 87 or 97 (I don’t remember). Had the same until I pressed it all in.
good to know info. This is the number one thing I've been wondering about since I got mine 4.5 months ago. No problems now with our 13k fiver as its a light weight for this truck, but we full time RV and we plan in buying a 48' luxe fiver next year and the gvwr on that is 25,999, yes, just under the 26k. So that tells me pin weight will be +or - 5200 lbs. So that's a pretty good chunk of weight. I don't take much stock in pl weight as that would be my max with out all my tools and boxes and hitch, so more than likely ill be about 6-800 over pl but I'll be good on gvwr and gcwr and 9750 rear axle rating. I'm just wondering how the rear air suspension is going to handle 6000lbs. At what point will it throw the code and when it does what happens, does it disable all together or just lift back up to normal riding height, or worse, the unknown. one would assume if the axle is rated for 9750, that means 9750 is the weakest link back there, so the bags SHOULD be able to hold 9750. Could a would a should a, the unknowns, erghhhhh+1 for checking the fuses. I tow our 19k lb fifth wheel regularly and the service air suspension came on for the second time in five months recently after disabling the air suspension to unhitch. The error didn’t clear after a few restarts like the first time. I checked fuses 05, 50, and 87, which are related to the air suspension according the the manual, and reseated them. At least 50 and 87 (both micro) went in about 1/16” more than how they came from the factory. I was surprised this is all it took, but the error did not come back on on the next restart. I thought it was going to be more serious, but thanks to this forum for the time being I’ve avoided yet another trip to the dealer.
good to know info. This is the number one thing I've been wondering about since I got mine 4.5 months ago. No problems now with our 13k fiver as its a light weight for this truck, but we full time RV and we plan in buying a 48' luxe fiver next year and the gvwr on that is 25,999, yes, just under the 26k. So that tells me pin weight will be +or - 5200 lbs. So that's a pretty good chunk of weight. I don't take much stock in pl weight as that would be my max with out all my tools and boxes and hitch, so more than likely ill be about 6-800 over pl but I'll be good on gvwr and gcwr and 9750 rear axle rating. I'm just wondering how the rear air suspension is going to handle 6000lbs. At what point will it throw the code and when it does what happens, does it disable all together or just lift back up to normal riding height, or worse, the unknown. one would assume if the axle is rated for 9750, that means 9750 is the weakest link back there, so the bags SHOULD be able to hold 9750. Could a would a should a, the unknowns, erghhhhh
Thats awesome info, thx for that, puts me at ease a bit more. I guess i wont fully be at ease until it sits on my bed and I hit the first expanation joint on a overpass . It would be nice to be able to get some technical info on there system somewhere buti can't find any.FWIW Rich, I know someone with a 2018 Ram 3500 DRW HO with the rear air suspension towing 24.5-25.5k. Same manufacturer as our fiver, but at least eight feet longer at 40-42’. I don’t know his exact pin weight, but probably closer to the 20% mark. He’s happy with the air bags and hasn’t ever mentioned a problem.
I had 3500 2017 and I took it to the dealer for the air suspension and it cost me close to $5000 this Aug I got the same code again so I traded my Turck to 2020 and I just pick it up from the dealer I drove it for only 10 days still under 2000 km and the air suspension Masge ON so hopefully the dealer get back to me this week about it beacuse it really disappointing situation .Yes, my 3500 is currently in the shop due to the service air suspension light. It has come on twice before but always reset once restarting the truck. This time it didn’t and I wanted it documented so I dropped it off. There was a stored code that they cleared, the csaid it wasn’t an active code so they wouldn’t / couldn’t do anything. I refused to pick it up since I have a trip planned to the Daytona 500 with my fifth wheel so the service manager drove it and the light came back on immediately. Now they have replaced the air compressor and it still isn’t fixed. They seem to be guessing. I’ll update once I know more.
I had 3500 2017 and I took it to the dealer for the air suspension and it cost me close to $5000 this Aug I got the same code again so I traded my Turck to 2020 and I just pick it up from the dealer I drove it for only 10 days still under 2000 km and the air suspension Masge ON so hopefully the dealer get back to me this week about it beacuse it really disappointing situation .
Yes. I have a 2020 Ram 2500 . Bought it last July along with new 5 th Wheel. On maiden trip air suspension service message appeared. On return trip again. While at rest stop the right rear air suspension bag blew out. Limped home. Took to dealer and a week went by before all was replaced, all under warranty. On the second trip recently the air suspension service appeared. Have appointment next week at dealer.Anyone have any issues with the air suspension the 2500? Message came up to service air suspension and now not able to adjust air suspension at all.
Yes. I have a 2020 Ram 2500 . Bought it last July along with new 5 th Wheel. On maiden trip air suspension service message appeared. On return trip again. While at rest stop the right rear air suspension bag blew out. Limped home. Took to dealer and a week went by before all was replaced, all under warranty. On the second trip recently the air suspension service appeared. Have appointment next week at dealer.
What was your pin weight and payload rating for the truck?Yes. I have a 2020 Ram 2500 . Bought it last July along with new 5 th Wheel. On maiden trip air suspension service message appeared. On return trip again. While at rest stop the right rear air suspension bag blew out. Limped home. Took to dealer and a week went by before all was replaced, all under warranty. On the second trip recently the air suspension service appeared. Have appointment next week at dealer.
Hopping in here with only a 1500 *ducks* but similar air suspension problem. Definitely an audible leak in my front right that popped out of nowhere, truck only has 4K miles on it and I haven’t done anything but road driving… fuses are all seated properly. Compressor just keeps running and the front is bouncing around like crazy. Errors say “Service air suspension immediately” and “suspension system cooling down” - and it’s basically un-driveable but the dealership doesn’t seem to care. Have dodge roadside coming to pick it up tomorrow but local dealer (Hendrick in Charleston) is being a real pain to work with… can’t actually look at the truck until 2-3 days from now, no loaners or rentals, so my $72k work truck is just sitting there and I guess I have to rent my own vehicle to be able to make it to work. I own a couple restaurants and bars so drive around a lot… so this sucks not having my brand new truck for probably a week with a weekend in there… love this truck so much and thought Ford service was bad… until now. :/ any help from the Dodge rep I see poking around on here is greatly appreciated. TIA