zooroadbaja
Member
- Joined
- Dec 24, 2019
- Messages
- 64
- Reaction score
- 25
Update: This is the dealer fix that was done to my truck so far so good
Per the receipt from Ram, says see service supervisor, there are sop parts, contacted Chryslers Field Tech about concern, advised to replace rear cab mount with updated cab mount design.
QTY 2 68402173-AD Isolator 23043013
Thought I saw this posted up somewhere but couldnt find it. Truck is a 19 4x4 Ram 2500 Diesel. Any small jolt to the truck while driving, theres a rattle which sounds like its coming from the back somewhere. Ive tried folding the seat up and down, banging on stuff to see if i can hear the sound. tried buckling up the seat belts but nothing. Finally took it off pavement yesterday, and the sound is horrible. Anyone else experiencing this? I figure ask here before taking it in, and the dealer keeping my truck for a day and saying its normal.
Also the truck once in awhile makes a consistent 3 tick sound from the engine compartment. I feel like it only does it when its cold. But it doesnt always make the sound. Kind of mad at the dealer, I was down the street from the dealer and it started doing it. So i pulled up to the service department and asked the tech to come out so he could hear it, and said no and i need to make an appointment. ( Really grinds my gears how lazy people are, and how ****ty customer service is. Youre getting paid to do a job, do your job.)
Per the receipt from Ram, says see service supervisor, there are sop parts, contacted Chryslers Field Tech about concern, advised to replace rear cab mount with updated cab mount design.
QTY 2 68402173-AD Isolator 23043013
Thought I saw this posted up somewhere but couldnt find it. Truck is a 19 4x4 Ram 2500 Diesel. Any small jolt to the truck while driving, theres a rattle which sounds like its coming from the back somewhere. Ive tried folding the seat up and down, banging on stuff to see if i can hear the sound. tried buckling up the seat belts but nothing. Finally took it off pavement yesterday, and the sound is horrible. Anyone else experiencing this? I figure ask here before taking it in, and the dealer keeping my truck for a day and saying its normal.
Also the truck once in awhile makes a consistent 3 tick sound from the engine compartment. I feel like it only does it when its cold. But it doesnt always make the sound. Kind of mad at the dealer, I was down the street from the dealer and it started doing it. So i pulled up to the service department and asked the tech to come out so he could hear it, and said no and i need to make an appointment. ( Really grinds my gears how lazy people are, and how ****ty customer service is. Youre getting paid to do a job, do your job.)
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