Palomba6
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Good morning,
Fairly new to the site but did make a post a month ago when I first dropped my 23' Ram 2500 diesel off to the Ram dealer for diagnosis and repair of the motor. I was told by a few members to be patient due to the long wait times on repairs. The motor has 7,300 k on it and started to make a clicking sound that I thought was a fan but turns out the dealer says claimed its deep within the Cummins motor. It has been there since Aug 22, with no diagnosis or repair plan does this time frame seem right to anyone who is knowledgeable in this field or who has gone through a Star repair process, what can I expect here? No real communication from Ram Cares, or the dealer even when I show up at their shop. I would love some advice. This rig is my work truck and I'm just trying to have patience.
Thanks y'all ,
Palomba
Fairly new to the site but did make a post a month ago when I first dropped my 23' Ram 2500 diesel off to the Ram dealer for diagnosis and repair of the motor. I was told by a few members to be patient due to the long wait times on repairs. The motor has 7,300 k on it and started to make a clicking sound that I thought was a fan but turns out the dealer says claimed its deep within the Cummins motor. It has been there since Aug 22, with no diagnosis or repair plan does this time frame seem right to anyone who is knowledgeable in this field or who has gone through a Star repair process, what can I expect here? No real communication from Ram Cares, or the dealer even when I show up at their shop. I would love some advice. This rig is my work truck and I'm just trying to have patience.
Thanks y'all ,
Palomba