When I did my first test drive in a 2020 Power Wagon, it was about a year ago when Covid was causing even more issues than it is now. We went to a dealer in Denver and they gave me the keys for us to take it out for a while without a salesman. We went on some city streets and I felt like we were riding a buck-board! We went to a church parking lot and I let some air out of the tires, since they were at 70 psi. I put them down to about 50 psi and drove around a little bit more. HUGE difference. Initially, leaving the dealer, my wife was asking "Why do you like this so much?". On the way back, after letting out some air, she said "Now I get it. This rides really nice!".
When I picked up my new truck a couple of weeks ago, I did a test drive before signing any papers. I took the truck up I-25 in Castle Rock, which has the cement highway with terrible seams. I exited the highway and went to Firestone. They gave me a promotional air gauge and I let some air out in their parking lot. Again, a HUGE difference in ride quality. The next day, I changed the tires out and that improved it even more. I did the chalk test the next day and dialed in the tire pressure for even more improvement.