Hello,
My name is Ben. I have a 2018 power wagon with about 57k miles, bought 18 months ago that I loathe. I’m reaching out here really, because I have no other option. I don’t know what else to do. Allow me to tell you a story of a cursed vehicle.
I bought my power wagon used with about 12k miles on the clock. I was in love, it was amazing. Then, two days later on the drive to work at 530, POW! I glance a deer. It hit the bumper on the right hand side with minimal damage. The vehicle had an obvious drift to the right and shaking but really no other damage. I turn it in on insurance and send it to the dealership who did nothing except replace the bumper despite my complaints, taking literally a month to do it. They informed me that the tires (oem Tires) were worn and that was the reason for the pulling and nothing else was wrong. I didn’t necessarily believe that explanation but I let it go and thought well maybe it will work out when I change the tires. FF a few months and the tires end up wearing horribly uneven with feathering on the driver side and a bald spot on the inside of the driver side. I take it to a local tire place who replace the tires and alight it and I drive off. Lo and behold the symptom is no different. The vehicle shakes at 55-60mph and drifts right. I return to the shop and tell them their alignment sucked and didnt Do anything. They take it back, tell me the alignment is in spec and can see nothing wrong. Basically they told me to go away. So I did and made an appointment at another ram dealership. After being at this dealership for about a week, the guy tells me that the alignment is in spec, there is def something wrong and he doesn’t know what. He gives me the keys, and says ah buh bye.
About 8-9 months later the brand new tires are ruined and because if this, I fishtail up my friends driveway in the rain and smack the rear quarter panel against his stone mailbox. Another insurance claim later just basically for cosmetic damage and, in passing I ask the body shop to take a look while they are replacing the bed to see if they can figure out the problem. 6 weeks later the body work is done and they tell me, whelp it ain’t right somethings not right but no one here can figure it out.
I order new tires again, take it to a new place this time an off-road specialty shop to install the tires and tell him about the problem. He seems confident he can fix it. He replaces the left wheel bearing, that don’t do it, so he keeps it longer trying different alignment specs. He finally calls me today says “hey I got it!” He aligned it to Thuren specs whatever that means, and it fixed it. I had someone else go pick it up since I had somewhere to be. 650.00 and 5 weeks later later I get it home get in and nope, the same exact problem still exists and is no better.
so basically I’ve had this turd to:
2 dealerships
1 tire shop
1 body shop
1 off-road shop
no one can fix it and I’m starting to loose my mind. Why can no one seem to find the issue?
I’m going to call ram customer service tommorrow and see if they have any suggestions. I mean I barely glanced a deer and it created this problem and I work with a guy who nearly totaled his Audi and took 24k to put it back together and that thing drives straight. So what gives, one glancing deer strike and the vehicles just screwed?
thanks for listening to my rant, if anyone has any advise I’m all ears because I’m about to just try to get rid of the blasted thing.
My name is Ben. I have a 2018 power wagon with about 57k miles, bought 18 months ago that I loathe. I’m reaching out here really, because I have no other option. I don’t know what else to do. Allow me to tell you a story of a cursed vehicle.
I bought my power wagon used with about 12k miles on the clock. I was in love, it was amazing. Then, two days later on the drive to work at 530, POW! I glance a deer. It hit the bumper on the right hand side with minimal damage. The vehicle had an obvious drift to the right and shaking but really no other damage. I turn it in on insurance and send it to the dealership who did nothing except replace the bumper despite my complaints, taking literally a month to do it. They informed me that the tires (oem Tires) were worn and that was the reason for the pulling and nothing else was wrong. I didn’t necessarily believe that explanation but I let it go and thought well maybe it will work out when I change the tires. FF a few months and the tires end up wearing horribly uneven with feathering on the driver side and a bald spot on the inside of the driver side. I take it to a local tire place who replace the tires and alight it and I drive off. Lo and behold the symptom is no different. The vehicle shakes at 55-60mph and drifts right. I return to the shop and tell them their alignment sucked and didnt Do anything. They take it back, tell me the alignment is in spec and can see nothing wrong. Basically they told me to go away. So I did and made an appointment at another ram dealership. After being at this dealership for about a week, the guy tells me that the alignment is in spec, there is def something wrong and he doesn’t know what. He gives me the keys, and says ah buh bye.
About 8-9 months later the brand new tires are ruined and because if this, I fishtail up my friends driveway in the rain and smack the rear quarter panel against his stone mailbox. Another insurance claim later just basically for cosmetic damage and, in passing I ask the body shop to take a look while they are replacing the bed to see if they can figure out the problem. 6 weeks later the body work is done and they tell me, whelp it ain’t right somethings not right but no one here can figure it out.
I order new tires again, take it to a new place this time an off-road specialty shop to install the tires and tell him about the problem. He seems confident he can fix it. He replaces the left wheel bearing, that don’t do it, so he keeps it longer trying different alignment specs. He finally calls me today says “hey I got it!” He aligned it to Thuren specs whatever that means, and it fixed it. I had someone else go pick it up since I had somewhere to be. 650.00 and 5 weeks later later I get it home get in and nope, the same exact problem still exists and is no better.
so basically I’ve had this turd to:
2 dealerships
1 tire shop
1 body shop
1 off-road shop
no one can fix it and I’m starting to loose my mind. Why can no one seem to find the issue?
I’m going to call ram customer service tommorrow and see if they have any suggestions. I mean I barely glanced a deer and it created this problem and I work with a guy who nearly totaled his Audi and took 24k to put it back together and that thing drives straight. So what gives, one glancing deer strike and the vehicles just screwed?
thanks for listening to my rant, if anyone has any advise I’m all ears because I’m about to just try to get rid of the blasted thing.