2019 Ram 2500. Did not renew Sirius Guardian as it’s too expensive. Now cannot search or put an address in on the screen in navigation. Can do voice thing but hate that. Dealer trying to figure it out. They think it’s the radio. We called Ram customer service today and it was a useless waste of 1.5 hour. No help as the first three didn’t know what to do. Fourth one was exceptionally rude and then was supposed to connect us to Navigation support—never did. Called back, waited 20 minutes for the rep to connect us to Mark in Uconnect—told us about the work around-told him our dealer tried it-said he couldn’t do anything and no one would open a case since we supposed;y have to take it back to the dealer again…..talked to the dealer and he even thought that was ridiculous. We have NO satisfaction, vehicle still under full warranty but our navigation DOES NOT WORK correctly. Asked to speak to a supervisor and was denied. How is a person supposed to get help? I’m quite irritated and frustrated to say the least. A $72,000 truck that can’t use navigation…..