Grid Heater RELAY Recall (new)

[leroyg]

Just in case someone wants to check if there was a change to the starter nut.
Here is the after picture.
thanks to all of you for the sharing of knowledge. 

Leroy


Leroy

 

[flan]

 

[unclelala]

The build dates dont make sense, it should include a lot of 2021's including mine

 

[Cseybert]

HO or SO engines?

 

[Brutal_HO]

HO or SO engines?

The TSB calls out SO (ETL), HO(ETM), and CC(ETN) engine codes.

But in that regard, why would it matter on the starter nut? The only thing different hardware-wise are the pistons in the HO.

 

[scout110]

Any 2022's get fixed yet?

 

[waveslayer]

Any 2022's get fixed yet?

Nope

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[mitchblankenship42]

Any 2022's get fixed yet?

My dealer in West TN told me yesterday 2023's on the lot are scheduled to get the parts and repair first. A few have been fixed. They have no idea when parts for my 2022 will arrive.

How's that for customer service?
Still waiting on trans dipstick too....

 

[CaptainMike]

Well, at least RamCares cares, there's that.

 

[scout110]

Seems so crazy to me that they don't fix the no sales trucks in terms of how long you've waited.

 

[RamCares]

Hello everyone,

We completely how frustrating this recall has gotten for a lot of customers, we do appreciate all of your patience on this. The 13A: Grid Heater Relay will be releasing on April 4th. These are all done in phases, starting with the 2023 model year on down. Our team is doing their best trying to get this resolved. We appreciate your cooperation. Should you have any questions or concerns, please send us a PM. Thank you

William
Ram Cares

 

[Great White North Eh]

Hmm newest to oldest???……same way it went down on the pump recal. Now I bet they don’t count backwards when totaling up the profits.

 

[CaptainMike]

Hmm newest to oldest???……same way it went down on the pump recal. Now I bet they don’t count backwards when totaling up the profits.

I don't disagree with this statement at all. And gosh, imagine the profit they'd be making if they and their suppliers didn't manufacture such garbage. Wishful thinking, I suppose.

 

[DoninMarquetteMI]

Nope

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Talked to my dealer this morning and they said I was first to call about it and they expect to start next Tuesday. They have parts for 2023 models and didn’t know if part was different from 22 -23

 

[DoninMarquetteMI]

The replacement relay 68606435AB is on the Mopar website. Says it replaces 68444169AA & 68444169AB for 2021-2023 2500 & 3500. View attachment 53995
View attachment 53996


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Where is relay located passenger side battery or drivers side battery

 

[flan]

Where is relay located passenger side battery or drivers side battery

Passenger

 

[mitchblankenship42]

Where is relay located passenger side battery or drivers side battery

 

[Aero_Dave]

FYI, my buddies 2020 Ram 2500 CTD just went up-in-flames! Yesterday morning, 3 minutes after leaving his house. It was only 36 out and no delay when starting the truck.
His truck had been having issues with no delay in starting on cold days & it was 'Supposedly' fixed at the dealer for this issue, 2 weeks ago! Luckily he got what he needed out of the cab in about 30 seconds before he had to bail-out. Complete loss of the truck of course! He's already ordered a new 2023 Longhorn.

Dave...

 

[Brutal_HO]

FYI, my buddies 2020 Ram 2500 CTD just went up-in-flames! Yesterday morning, 3 minutes after leaving his house. It was only 36 out and no delay when starting the truck.
His truck had been having issues with no delay in starting on cold days & it was 'Supposedly' fixed at the dealer for this issue, 2 weeks ago! Luckily he got what he needed out of the cab in about 30 seconds before he had to bail-out. Complete loss of the truck of course! He's already ordered a new 2023 Longhorn.

Dave...

Unless it was changed VERY late in the build cycle, the 2020 doesn't use the same solid state relay, they use a solenoid. I haven't seen anyone report a 2020 affected by the relay recall.

I'd suspect dealer workmanship before anything else.

 

[CaptainMike]

Unless it was changed VERY late in the build cycle, the 2020 doesn't use the same solid state relay, they use a solenoid. I haven't seen anyone report a 2020 affected by the relay recall.

I'd suspect dealer workmanship before anything else.

Standard question we ask on every vehicle fire run: "Has your car been recently worked on?" I'd swag that 75% of the time the answer was yes.