Felonwaites
New Member
- Joined
- Dec 22, 2022
- Messages
- 6
- Reaction score
- 1
Long time listener first time caller!
I appreciate the first years posts involving 37s v 35s. Hugely helpful!
I ended up with 37” Nitto Terra’s on 17” Black Rhinos. A little rub but that and some exhaust and steps and life was good…for awhile. I should add I’m a 40 year USAF vet and professional pilot. I work hard. Two jobs. Volunteer coach. Volunteer at church. I endeavor to be a good dad and take my sons over landing. Hard to do when your truck is in the shop. For 6 months. Which is hard when your previous a Ford F-150 only made it 32,500 miles before needing a replacement 5.0 V-8. Previous Toyotas were bulletproof but that Ram. A dream truck. Highly recommended by many got my heart.
At 11 months old my dream truck quit on me. Displaying oil psi of 6-7 at warm idle and 28-30 under way it’s no surprise I got a light and took my truck in. Only to be told it would be a week to look at it. Exciting time to be alive and all the things that go with that aside…I got lucky in a good service writer who told me to swap the oil filter…so I did. No change.
Take the truck in and ask for a loaner. Nope. None available. For my $62k truck. That’s less than a year old. With a warranty. Thanks Ram. Really building your customer base.
A week later they tell me I’m good. Know what they did? Changed my oil. Tried to charge me for it. Yes the same oil change I had just performed. Then they told me I used the wrong filter. Yes the same one that they literally put in my hands.
No change. Still6-7 at idle and 28-30 moving. Took truck back. Got corporate involved and got a rental. A rental that they promised I’ll be reimbursed for…more on that later.
Over the next 4 months…cumulative 5months and 22 days they did an oil psi sensor, an oil pump (my bet…tho it seemed premature for a pump fail), and finally a long block replacement. Yep. New 6.4 in my might power wagon. My dream truck. Never meet your heroes right? Turns out it was a main bearing failure. Funny thing was it was folded in half in the photo I was sent. Never seen such a thing ♂️
So here I sit with a new engine and what seems only slightly worse gas mileage likely due to break in.
And I’ve been reimbursed for 30-35% of my rental costs. And now no one will call me back. I kid you not. So yeah approaching Christmas they owe me $4500 in rental car reimbursement and a few days ago tried to get me to settle with just the compensation claim thereby relieving them from paying for the rental car. Frustrating. No. Infuriating.
They did put a 100k ramcare warranty on it. And promised a “compensation claim” since staying on top of corporate, my dealership and trading out rental cars became a part time job.
I’ll update if and when I ever see my money again but hope that putting this here red flags the 6.4 and gets someone from ramcare to help me close out this nightmare ish experience.
Hope y’all have better luck with your rigs and have a very Merry Christmas!
I appreciate the first years posts involving 37s v 35s. Hugely helpful!
I ended up with 37” Nitto Terra’s on 17” Black Rhinos. A little rub but that and some exhaust and steps and life was good…for awhile. I should add I’m a 40 year USAF vet and professional pilot. I work hard. Two jobs. Volunteer coach. Volunteer at church. I endeavor to be a good dad and take my sons over landing. Hard to do when your truck is in the shop. For 6 months. Which is hard when your previous a Ford F-150 only made it 32,500 miles before needing a replacement 5.0 V-8. Previous Toyotas were bulletproof but that Ram. A dream truck. Highly recommended by many got my heart.
At 11 months old my dream truck quit on me. Displaying oil psi of 6-7 at warm idle and 28-30 under way it’s no surprise I got a light and took my truck in. Only to be told it would be a week to look at it. Exciting time to be alive and all the things that go with that aside…I got lucky in a good service writer who told me to swap the oil filter…so I did. No change.
Take the truck in and ask for a loaner. Nope. None available. For my $62k truck. That’s less than a year old. With a warranty. Thanks Ram. Really building your customer base.
A week later they tell me I’m good. Know what they did? Changed my oil. Tried to charge me for it. Yes the same oil change I had just performed. Then they told me I used the wrong filter. Yes the same one that they literally put in my hands.
No change. Still6-7 at idle and 28-30 moving. Took truck back. Got corporate involved and got a rental. A rental that they promised I’ll be reimbursed for…more on that later.
Over the next 4 months…cumulative 5months and 22 days they did an oil psi sensor, an oil pump (my bet…tho it seemed premature for a pump fail), and finally a long block replacement. Yep. New 6.4 in my might power wagon. My dream truck. Never meet your heroes right? Turns out it was a main bearing failure. Funny thing was it was folded in half in the photo I was sent. Never seen such a thing ♂️
So here I sit with a new engine and what seems only slightly worse gas mileage likely due to break in.
And I’ve been reimbursed for 30-35% of my rental costs. And now no one will call me back. I kid you not. So yeah approaching Christmas they owe me $4500 in rental car reimbursement and a few days ago tried to get me to settle with just the compensation claim thereby relieving them from paying for the rental car. Frustrating. No. Infuriating.
They did put a 100k ramcare warranty on it. And promised a “compensation claim” since staying on top of corporate, my dealership and trading out rental cars became a part time job.
I’ll update if and when I ever see my money again but hope that putting this here red flags the 6.4 and gets someone from ramcare to help me close out this nightmare ish experience.
Hope y’all have better luck with your rigs and have a very Merry Christmas!
