As I put my order together for a '21 3500 SRW, I went back and forth on the air suspension. What surprised me was the number of vastly different reviews on how this truck rode empty with air suspension. Some loved it, and others regretted ever getting it. From test drives that I did, I actually preferred GM trucks, but RAM HD's are shorter and were the only trucks that would fit in my garage without a major re-organization. Magazine reviews all rave about RAM HD ride quality - including the 3500 air suspension. We're retiring and would like to do some traveling with a 5th wheel - but lets be honest, 80% of this trucks use would be DD getting groceries and Home Depot runs. In theory, the air suspension should make a big difference in ride quality. RAM basically takes a much lighter spring pack (I think it basically is there to hold the axle in place) and then uses air bags to assist once a load is applied and the rear of the truck lowers on the light spring pack. Anyway, that's my understanding.
Rolled the dice and ordered it.
The dealer I purchased from was about 45 miles away. After taking delivery of the truck, I pulled around the building and checked tire air pressures. They were all over 80 lbs. Lowered the front axle to 60 lbs. and rear to 50 lbs. Then proceeded to drive home. Mixed combination of backroads and freeway. It rode okay, but I was sure hoping for better.
Next morning I slid under the truck and poked my finger into the air bags. Passenger bag had no pressure in it, but the drivers was very firm. What! I figured each would be the same. I had seen a youtube video where a guy had adjusted the height sensors somehow, so I figured I'd take a look.
1. Each side of the rear axle has its own sensor. The photo below is not the best, but the sensor has a long arm that extends to a rod that attaches to the axle. The sensor itself is mounted to the frame with two bolts.
2. I measured the angle of the sensor on the passenger side (angle sensing app built into iphone's) and it was 4 degrees different than the drivers sensor angle.
3. I loosened the two bolts on the drivers side (where sensor bolts to frame) and the holes are somewhat slotted in the sensor bracket. Before loosening them, the top of the sensor bracket was parallel with the frame. Same for passenger side (top of the sensor bracket was parallel with the frame).
4. After loosening the drivers side bolts, I was able to turn the bracket clockwise. Look close at the photo and you can see that the bracket is no longer parallel with the frame. There is not a lot of play in the bracket holes, but enough for me to hear the bag on the drivers side deflate. Excellent!
5. At this point, I went for a drive - finally! It rode like I thought it should.
6. Not done yet though - went to the local recycle drop off and weighed my truck. Front axle, Rear axle, and combined.
7. Firestone Load Chart for our tires (I have 20" Longhorn rims) showed I could easily go down to 40 lbs in the rear when the truck is not towing. 60 lbs is good for the front axle (Cummins HO).
Between these two, my truck now has a beautiful ride.....to be honest, not a whole lot different than my '15 Eco with air suspension that I traded in.
My theory....(and I'd love to find someone with a 19+ RAM Service Manual to see how they recommend setting the sensors.)
1. I'm thinking that with an empty truck, the bags should have little to no air in them.
2. The sensors are very sensitive, and a small amount of rotating the drivers bracket was all it took for mine.
3. Based on my truck, I'm guessing the assembly line guys install the sensor brackets so both passenger and drivers are parallel with the frame. I suspect there are no further checks done to ensure sensors are both set the same.
I hope this works for others. These are spendy trucks and having it ride nice around town was the icing on the cake for me.
Rolled the dice and ordered it.
The dealer I purchased from was about 45 miles away. After taking delivery of the truck, I pulled around the building and checked tire air pressures. They were all over 80 lbs. Lowered the front axle to 60 lbs. and rear to 50 lbs. Then proceeded to drive home. Mixed combination of backroads and freeway. It rode okay, but I was sure hoping for better.
Next morning I slid under the truck and poked my finger into the air bags. Passenger bag had no pressure in it, but the drivers was very firm. What! I figured each would be the same. I had seen a youtube video where a guy had adjusted the height sensors somehow, so I figured I'd take a look.
1. Each side of the rear axle has its own sensor. The photo below is not the best, but the sensor has a long arm that extends to a rod that attaches to the axle. The sensor itself is mounted to the frame with two bolts.
2. I measured the angle of the sensor on the passenger side (angle sensing app built into iphone's) and it was 4 degrees different than the drivers sensor angle.
3. I loosened the two bolts on the drivers side (where sensor bolts to frame) and the holes are somewhat slotted in the sensor bracket. Before loosening them, the top of the sensor bracket was parallel with the frame. Same for passenger side (top of the sensor bracket was parallel with the frame).
4. After loosening the drivers side bolts, I was able to turn the bracket clockwise. Look close at the photo and you can see that the bracket is no longer parallel with the frame. There is not a lot of play in the bracket holes, but enough for me to hear the bag on the drivers side deflate. Excellent!
5. At this point, I went for a drive - finally! It rode like I thought it should.
6. Not done yet though - went to the local recycle drop off and weighed my truck. Front axle, Rear axle, and combined.
7. Firestone Load Chart for our tires (I have 20" Longhorn rims) showed I could easily go down to 40 lbs in the rear when the truck is not towing. 60 lbs is good for the front axle (Cummins HO).
Between these two, my truck now has a beautiful ride.....to be honest, not a whole lot different than my '15 Eco with air suspension that I traded in.
My theory....(and I'd love to find someone with a 19+ RAM Service Manual to see how they recommend setting the sensors.)
1. I'm thinking that with an empty truck, the bags should have little to no air in them.
2. The sensors are very sensitive, and a small amount of rotating the drivers bracket was all it took for mine.
3. Based on my truck, I'm guessing the assembly line guys install the sensor brackets so both passenger and drivers are parallel with the frame. I suspect there are no further checks done to ensure sensors are both set the same.
I hope this works for others. These are spendy trucks and having it ride nice around town was the icing on the cake for me.