When did yours show up in the tracker? Im on week 2 and nothing on the tracker, I ordered a PW 2500, I basically had it fully loaded so not sure how that impacts my timeline.Ordered Granite 24 Tradesman PW Oct 7. SCHEDULED Oct 10, went into production on the 24th! Can't wait to get it! Also from Mark Dodge! Trip to Louisiana in November!
My PW was canceled by RAM with absolutely no explanation provided. Ordered with mark dodge on 10/14.
Was your truck already in transit when it happened?This is normal. It happened to me when I bought my Power Wagon in August. Kudo to the dealership (Mark Dodge), they sent me an email beforehand and alerted me the possibility that it would happen. Here is what they said on the email:
"If you start seeing estimated delivery dates, that’s a good SIGN but it is not absolute. Also, if your order reverts back to TBD, that’s not the end of the world either. This does not work on a first-in-first-out basis, they’re working off an algorithm to maximize their timing and space across a lot of different resources. So, we wait…. But we’re excited too."
This is normal. It happened to me when I bought my Power Wagon in August. Kudo to the dealership (Mark Dodge), they sent me an email beforehand and alerted me the possibility that it would happen. Here is what they said on the email:Did RAM lose my truck?
Per the tracker:
Order Confirmed: Sep-14-2024
Scheduled: Sep-18-2024
In Production: Sep-24-2024
Vehicle Built: Oct-10-2024
Shipped: Oct-20-2024
Initially it had an Estimated Delivery of November 11, 2024. Afew days before that it revised the estimated delivery to November 19, 2024. Then today the estimated delivery changed to TBD.
I called RAM customer service and they couldn't tell me what was going on. They said it may take up to 53 days to reach my dealer in Northern California and to call them back if it doesn't get to my dealer by then.
If it really takes 53 days then why were the other estimated delivery dates entered? And why is it now TBD instead of 53 days from when it shipped?