2021 Ram HD Builds and orders - Post and discuss your order here!

[Chris.Gio]

Recall thing is mixed bag. We all want our truck to be “right” but some of us have waited months, and many of us want the truck for Summer. This isn‘t the first time I’ve read here about Ram not having parts ready to fix a known issue. I don’t know the car world but only remember one recall in all my years with other brands (Porsche, BMW, Mercedes, Land Rover, Tesla, Lexus, etc). That one recall was on the 911 and it was fixed immediately. The dealer had the part before Porsche sent me a letter.

some of you might point out that “luxury” brands have more margin to be able to manage these things, but I’d point out these dang trucks are $90k. If you think you can get $90k for your product, you damn well better act like a $90k car manufacturer (AND dealer).

hope I haven’t made a mistake. I‘ve heard stories of guys disappointed by their experience & support when you buy and expensive car from a “budget friendly” company. A viper from a Dodge dealer. A GTR from Nissan. Etc. you spend $100k+ and these dealers are set up to deliver a $20k experience and have C level talent. My Lexus was only $40k but the experience was top notch. Heck the loaners were nicer than my car when in service. Meanwhile Ford didn’t even have loaners and pointed me to a dirty run down car rental place (on MY dime). What a stark difference.

anyway, my point is Ram better be ready to give the same white glove concierge level of service if they want this price point...

 

[Cpsram21]

Try asking for the

Wow, I wish I had bought from your dealer lol. My dealership temporarily laid off everyone I had been dealing with for my sale. I have been unable to get anyone to even respond to me for a new contact, let alone look up the status of my o

Wow, I wish I had bought from your dealer lol. My dealership temporarily laid off everyone I had been dealing with for my sale. I have been unable to get anyone to even respond to me for a new contact, let alone look up the status of my order

Try asking for the sales manager, that is how I got answers.

 

[whitexc]

1/21/21 order. Build sheet on 3/15. Window sticker on 3/18 - today. Little more progress.

Sent from my moto z3 using Tapatalk

 

[GBB]

1/30/21 order. Found out yesterday it’s at vendors getting bed liner sprayed, I’m assuming...no window sticker yet. Delievery is supposedly week of 4/15.

 

[whitexc]

1/30/21 order. Found out yesterday it’s at vendors getting bed liner sprayed, I’m assuming...no window sticker yet. Delievery is supposedly week of 4/15.

How did you find out it is at the vendor? Is the sticker produced after the vendor is finished? Makes sense to me. Just wondering. My 1/21 order had a tentative delivery date of 4/6. I suppose it is remotely possible. Who knows.

Sent from my moto z3 using Tapatalk

 

[GBB]

How did you find out it is at the vendor? Is the sticker produced after the vendor is finished? Makes sense to me. Just wondering. My 1/21 order had a tentative delivery date of 4/6. I suppose it is remotely possible. Who knows.

Sent from my moto z3 using Tapatalk

Ram Chat

 

[CdnHD]

Recall thing is mixed bag. We all want our truck to be “right” but some of us have waited months, and many of us want the truck for Summer. This isn‘t the first time I’ve read here about Ram not having parts ready to fix a known issue. I don’t know the car world but only remember one recall in all my years with other brands (Porsche, BMW, Mercedes, Land Rover, Tesla, Lexus, etc). That one recall was on the 911 and it was fixed immediately. The dealer had the part before Porsche sent me a letter.

some of you might point out that “luxury” brands have more margin to be able to manage these things, but I’d point out these dang trucks are $90k. If you think you can get $90k for your product, you damn well better act like a $90k car manufacturer (AND dealer).

hope I haven’t made a mistake. I‘ve heard stories of guys disappointed by their experience & support when you buy and expensive car from a “budget friendly” company. A viper from a Dodge dealer. A GTR from Nissan. Etc. you spend $100k+ and these dealers are set up to deliver a $20k experience and have C level talent. My Lexus was only $40k but the experience was top notch. Heck the loaners were nicer than my car when in service. Meanwhile Ford didn’t even have loaners and pointed me to a dirty run down car rental place (on MY dime). What a stark difference.

anyway, my point is Ram better be ready to give the same white glove concierge level of service if they want this price point...

While i don’t disagree with a single statement you have made, if you are expecting a white glove experience from any of the Detroit 3, that my friend is a Pipe dream. White glove??? More like rubber glove.

 

[Russty__]

How do people get Status updates? Ramchats just told me they dont provide codes, just estimated ship dates once the truck is built. I'm on week 5 and still sitting at " Parts gathered, waiting to be built" status.
2021 power wagon.

 

[doberman66]

How do people get Status updates? Ramchats just told me they dont provide codes, just estimated ship dates once the truck is built. I'm on week 5 and still sitting at " Parts gathered, waiting to be built" status.
2021 power wagon.

Dealer. Some are better at chasing that down than others.

 

[Chris.Gio]

While i don’t disagree with a single statement you have made, if you are expecting a white glove experience from any of the Detroit 3, that my friend is a Pipe dream. White glove??? More like rubber glove.

LOL. Nice.

 

[HD Eddie]

Update: Ordered 1/19, VIN 1/22, Build Sheet 3/2, Window Sticker 3/18 - No ETA given on delivery
2021 Limited 3500 SRW - Loaded down, 5th wheel package, (Minus Sunroof and HO Motor)

 

[Will_T]

Our dealer got back to me and yes there is a recall that goes into effect tomorrow. Until the recall is official tomorrow, he can not input VINs to see if a specific vehicle is impacted. It is for a potential fire safety condition caused by a relay in the engine compartment. As of now there is no remedy for it. The hope I hold is that if this really does impact all the trucks, then Ram will make it a first priority to get it fixed. But if our trucks are included in the recall they will be held by Ram or the dealer until the issue is fixed. Not good news, but nothing we can do but wait if we want our trucks.

Edit: Apparently it is for trucks with the Cummins so maybe the gas trucks will not be impacted. Guess we will only know the details for sure tomorrow.

 

[nocp4here]

I really hope this recall doesn’t affect too much. Suppose to pick my truck up in Florida and already have plane tickets booked. My clapped out 04 focus isn’t gonna make it much longer haha

 

[Newtocummins2021]

Ordered 2/20/21
Vin 2/21/21
Just got an email from FCA stating truck should be at dealer in Seattle area (auburn Chrysler) the week of 5/7/21.
cares stated all parts arrived and waiting for build yesterday.
The recall doesn’t make me feel like I’m gonna make this date.
Truck is a 3500 CC LB SRW H.O. Cummins. Bright white, Laramie, night edition, all towing options and pretty much everything except sunroof.

 

[EastCoaster]

1/30/21 order. Found out yesterday it’s at vendors getting bed liner sprayed, I’m assuming...no window sticker yet. Delievery is supposedly week of 4/15.

I have to ask, what Bighorn Trim Level did you order?

Asking because my dealer messaged me yesterday and told me if I dropped the Blind Spot Detection and the Spray-In Bed Liner
my truck would be built much sooner. I ordered my truck two days before you and it appears i am going to be June or later to get mine.
2021 Bighorn Level 2, CC w/8' Box, DRW, HO CTD, 4X4, Tech Package, Sunroof, Air Suspension and a bunch of other goodies including Spray-in Liner.

 

[ScooterB]

I have to ask, what Bighorn Trim Level did you order?

Asking because my dealer messaged me yesterday and told me if I dropped the Blind Spot Detection and the Spray-In Bed Liner
my truck would be built much sooner. I ordered my truck two days before you and it appears i am going to be June or later to get mine.
2021 Bighorn Level 2, CC w/8' Box, DRW, HO CTD, 4X4, Tech Package, Sunroof, Air Suspension and a bunch of other goodies including Spray-in Liner.

Canadian orders take forever unfortunately!

 

[Chris.Gio]

Ordered 2/20/21
Vin 2/21/21
Just got an email from FCA stating truck should be at dealer in Seattle area (auburn Chrysler) the week of 5/7/21.
cares stated all parts arrived and waiting for build yesterday.
The recall doesn’t make me feel like I’m gonna make this date.
Truck is a 3500 CC LB SRW H.O. Cummins. Bright white, Laramie, night edition, all towing options and pretty much everything except sunroof.

Tough to say. I ordered 2/2, was a 3/15 build date and 4/15 delivery. As of 3/15 the build has been delayed a few weeks. Putting delivery around 5/1 maybe. If your order was 3 weeks behind mine, the third week of May could be more likely. But sounds like their process isn’t very linear.

 

[Bigwalnuthoney]

I have to ask, what Bighorn Trim Level did you order?

Asking because my dealer messaged me yesterday and told me if I dropped the Blind Spot Detection and the Spray-In Bed Liner
my truck would be built much sooner. I ordered my truck two days before you and it appears i am going to be June or later to get mine.
2021 Bighorn Level 2, CC w/8' Box, DRW, HO CTD, 4X4, Tech Package, Sunroof, Air Suspension and a bunch of other goodies including Spray-in Liner.

Ordered a 3500 bighorn level 2 on 3/7. The system wouldn't let the dealer add the blind spot or cross path. He thought due to the chip shortage. I could see that causing a delay if it's already in the build. They claim 4/7 ship date at this point. We'll see.

 

[carmike]

Ordered a 3500 bighorn level 2 on 3/7. The system wouldn't let the dealer add the blind spot or cross path. He thought due to the chip shortage. I could see that causing a delay if it's already in the build. They claim 4/7 ship date at this point. We'll see.

It's included in the LVL 2 package on a Bighorn

 

[Bigwalnuthoney]

It's included in the LVL 2 package on a Bighorn

Right. But it's unavailable. Level 2 package price was slightly cheaper as a result.