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2021 Ram HD Builds and orders - Post and discuss your order here!

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Am I still the only person who has a truck held at the rail yard due supposedly to a "recall" of some sort? According to my salesman, the truck's been there for 2 weeks now. Ram customer service is of no help, they couldn't see anything other than it is still awaiting shipment. Ordered a 2500 Tradesman with the Hemi, it was built on Jan 9th.
 
Not to stir the pot but I'm afraid your dealer is full of *******. Recalls aren't done at the railyard. I bet your truck is just waiting for shipment and your dealer felt a need to justify the long wait time. Its sad how some salesman are pathological liars. Some are great but the few that can't tell the truth to save their soul ruin it for the rest of them. Good luck with your truck. It will be worth the wait. :)
 
sdu said:
Am I still the only person who has a truck held at the rail yard due supposedly to a "recall" of some sort? According to my salesman, the truck's been there for 2 weeks now. Ram customer service is of no help, they couldn't see anything other than it is still awaiting shipment. Ordered a 2500 Tradesman with the Hemi, it was built on Jan 9th.
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That to me would be suspect. There are no recalls on Ram's listed right now. I would be more concerned that it may have damage on it :(
 
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NDanecker said:
Not to stir the pot but I'm afraid your dealer is full of *******. Recalls aren't done at the railyard. I bet your truck is just waiting for shipment and your dealer felt a need to justify the long wait time. Its sad how some salesman are pathological liars. Some are great but the few that can't tell the truth to save their soul ruin it for the rest of them. Good luck with your truck. It will be worth the wait. :)
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carmike said:
That to me would be suspect. There are no recalls on Ram's listed right now. I would be more concerned that it may have damage on it :(
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I truly suspect that they are repairing damage without my knowledge. But sadly I have no way to find out...
 
sdu said:
I truly suspect that they are repairing damage without my knowledge. But sadly I have no way to find out...
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I here your frustration but the rail yard doesn't do repairs of any kind so who knows what to believe. Not sure but i think if a vehicle gets damaged during shipping it's up to the dealer to have it repaired. maybe someone else knows for sure
 
carmike said:
I here your frustration but the rail yard doesn't do repairs of any kind so who knows what to believe. Not sure but i think if a vehicle gets damaged during shipping it's up to the dealer to have it repaired. maybe someone else knows for sure
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Friend bought a Mustang GT350 and had a rattle in the drivers door when shutting it. He finally took it in to have it checked out who said it was left over body work (dealer didn't know it was repaired by another dealer who sold the vehicle). My friend contacted the selling dealer who confessed to repairing shipping damage without his knowledge. They bought the car back at full value and it was months/miles later. Guess they didn't want the heat from trying to swindle the buyer. So....this crap does happen. I'm sure it is not your issue, but I'd schedule pickup during the day in bright daylight so you can do a full inspection.
 
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sdu said:
Am I still the only person who has a truck held at the rail yard due supposedly to a "recall" of some sort? According to my salesman, the truck's been there for 2 weeks now. Ram customer service is of no help, they couldn't see anything other than it is still awaiting shipment. Ordered a 2500 Tradesman with the Hemi, it was built on Jan 9th.
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If you send us a private message with your VIN, we can look into this for you.

Kaitlin
Ram Cares
 
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Just got a text from the dealer. My new Ram 3500 CCSB HO Laramie has arrived. Ordered 11/24, built 1/7, shipped 1/13, arrived at train yard at 251am this morning, delivered this afternoon. Pick it up on Friday. Will post pictures
 
sdu said:
I truly suspect that they are repairing damage without my knowledge. But sadly I have no way to find out...
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Maybe he just fumbled the order in some way and is now buying time... aka forgot to submit it for a few weeks or something. Maybe good news news that there is no damage but rather it’s not as far along as you were led to believe..
 
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Bloomer said:
Am I the last of the September order dates that hasn't gotten their truck yet?
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Our SL dates are only one day apart. I ordered on 10/30. They gave me a delivery window to Saint Louis Mo between 2/6- 2/20. I too am hoping that my truck arrives with no damage. My incentive expires on the 28th thou so I have a little more time to work with. My order was a two tone paint also.
 
Finally picked up my New 2021. Two Days shy of 20 weeks. Bighorn Blk buckets, Level 2, Snow Chief Pkg, Bed Protection Pkg. Had it pin striped and removed the "SPORT" decal and replaced it with a custom one. When I got home I put the toneau cover and new snows etc. Plow goes on tomorrow morning.

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