Delivery Time Estimates

[Sleepyweasel]

Picked up our truck today so happy to have a new home for her!! Thanks all for support and information. Keep it coming

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Great looking truck! I ordered the same wheel package. They look much better in person than on the build site.

 

[Sleepyweasel]

18 weeks out from order...(low volume color)...Settin in JS status...WTF??????

Any update to your order situation?

 

[cummins2020]

Any update to your order situation?

Thanks for askin...When Monday gets here will be 21 weeks. As of last Friday still in JS STATUS...Will call customer service tomorrow and check once more. I have finally reached the AGRITAVED STATUS!!!!!!!!!!!!!!!!!!!!!!!!!!!

 

[JasonB]

Update. Ordered 8/8, now in the process of delivery as of about 30 minutes ago when the window sticker became available.

 

[Sleepyweasel]

Update. Ordered 8/8, now in the process of delivery as of about 30 minutes ago when the window sticker became available.View attachment 7407

Did you ever receive an estimated delivery date email from fcagroup or your dealer?

 

[Sleepyweasel]

Thanks for askin...When Monday gets here will be 21 weeks. As of last Friday still in JS STATUS...Will call customer service tomorrow and check once more. I have finally reached the AGRITAVED STATUS!!!!!!!!!!!!!!!!!!!!!!!!!!!

Did you get any update from customer service?

 

[JasonB]

A couple of weeks ago I received an estimated delivery for the week of October 17th. Looking at when I got the window sticker, I'm anticipating it coming a week earlier. But, who knows and if the date the sent me happens, that's perfectly fine.

 

[cummins2020]

Did you get any update from customer service?

Same old song and dance...Its been built and still sets in storage...No one will even give me an ETA!!!! (JS STATUS)

 

[lgarrison34]

Mine was delivered August 30th with a damaged hood. Ordered 6/24. Dealership still hasn't fixed it. "Waiting on parts".

 

[cummins2020]

Mine was delivered August 30th with a damaged hood. Ordered 6/24. Dealership still hasn't fixed it. "Waiting on parts".

Sorry Brother...FCA is killin all of us it seems.

 

[cummins2020]

Did you get any update from customer service?

Hey Sleepy, have You heard any info on Your truck lately???????????????

 

[Sleepyweasel]

Hey Sleepy, have You heard any info on Your truck lately???????????????

My dealer said it went into D1 status yesterday, but I still cannot pull up the build sheet.

 

[cummins2020]

Anyone else receive an email from US Customer Care with a delivery date estimate? I am wondering how accurate that is. My truck was built 7/30 and the estimate I got last night says to expect it the week of 9/8. Are these accurate or are they giving themselves a buffer like when places say 7-10 days for shipping and the item arrives in 2-3?

They wont give me jack and mine has been on order

My dealer said it went into D1 status yesterday, but I still cannot pull up the build sheet.

Hey Mr. Sleepy W. Was finally able to pull up my window sticker this morning. Maybe is is one step closer! I appreciate the support You have given and You have my support as well,Thanks!!!!!!!

 

[JasonB]

If you can pull the window sticker, the truck is built.

 

[Sleepyweasel]

They wont give me jack and mine has been on order

Hey Mr. Sleepy W. Was finally able to pull up my window sticker this morning. Maybe is is one step closer! I appreciate the support You have given and You have my support as well,Thanks!!!!!!!

That is great news! I do not know how you were so patient when not getting any answers. I think I would have cancelled the order. Let's just hope for speedy delivery now.

 

[cummins2020]

That is great news! I do not know how you were so patient when not getting any answers. I think I would have cancelled the order. Let's just hope for speedy delivery now.

I had to put down a $1000.00 non refundable deposit...plus with a low volume color (New Holland Blue} they said there had to be at least 10 units that color in the order bank before they would even build it. Plus the factory was just starting back up after the covid-19 shutdown!!! 21 1/2 weeks later----here we are. I figure you should have yours within 8-10 weeks from your order date! Hang tough Brother!!!

 

[cummins2020]

If you can pull the window sticker, the truck is built.

Thank You Sir!!!!!!!!

 

[imokru22]

Ordered Ram 3500 Laramie Longhorn Cummins HO longbed SRW in Granite Crystal from Bill Luke 8/12/2020. FCA email with VON 8/24/2020 delivery week of 10/17/2020. Bill Luke gave me VIN and D status 9/21/2020. Ramchat confirms all parts available and same status for 3 days on 9/24/2020. Good luck to everyone else getting their vehicles soon.

 

[imokru22]

Update. Ordered 8/8, now in the process of delivery as of about 30 minutes ago when the window sticker became available.View attachment 7407

Did you get an email from FCA or your dealer on window sticker, or were you just checking the self-serve web site?

 

[JasonB]

I checked the window sticker every day for about the last 2 weeks. Guess you can say I’ve been a little eager. In saying that, my dealer called me 30 minutes after it pulled up and let me know it was built.