What's new
By:
Ram Heavy Duty Forum

Register a free account today to become a member! Once signed in, you'll be able to participate on this site by adding your own topics and posts, as well as connect with other members through your own private inbox!

2022 Ram HD Builds and orders - Post and discuss your TRUCK order here! ** NEW USERS READ POST #1 **

Night Train said:
I can't imagine it would be too difficult for you to get that deposit back with a detailed email to the right contacts at the dealership. As stated by another member, there are no unwritten rules and this is fraud/theft. If that doesn't, work the local media is always looking for a good story...
Click to expand...
Your deposit didn't happen to be on a credit card, was it? If so, the easiest thing is probably to contest the charge through them.
 
I used Ed Murdock superstore in lavonia GA. I went there with high hopes because the salesman was laid back and seems like a good guy. the ordering process was easy, communication sucked and I was the one giving them updates instead of the other way around. The whole process was fine up until the point where we started talking about final numbers. I guess most people dont look into the details of the buyers order like I do. I'm sure many people just sign the papers and roll on.
 
mbarber84 said:
Regardless of the deal, they stole $1,000 of your money. I’d be bringing that to someone’s attention.


Sent from my iPhone using Tapatalk
Click to expand...
I'm guessing that this was a case of the dealer reducing the discount they originally agreed to on the truck which resulted in the deposit "vaporizing". While it's definitely unethical for the dealer to agree to a price without disclosing all the terms (like requiring in-house financing), I doubt it was actually illegal. At best, it may be a breech of contract depending on what's in the fine print. Unfortunately, most purchase agreements are written to allow the dealer maximum leverage in the deal with all sorts of "escapes" to favor them and not you. He might find a favorable judge if he were to take it to small claims court and be able to reclaim the originally agreed to price. It might be worth it just to put the dealer through the hassle of having to defend their shady practices.

I agree with the others here who said the best approach is probably to shame them publicly on this forum and elsewhere. Just be very careful to ensure everything you say/post is factual. It's one thing to say that you believe the dealer was unethical. It's quite another to accuse them of a crime/theft in the local news or on the internet if you don't have your ducks in a row. You could very well end up defending yourself in a defamation suit with resulting compensatory or punitive damages. Most likely you would just receive a threatening letter from their lawyer demanding that you cease and desist, but it could go further.
 
tyler2you said:
I'm guessing that this was a case of the dealer reducing the discount they originally agreed to on the truck which resulted in the deposit "vaporizing". While it's definitely unethical for the dealer to agree to a price without disclosing all the terms (like requiring in-house financing), I doubt it was actually illegal. At best, it may be a breech of contract depending on what's in the fine print. Unfortunately, most purchase agreements are written to allow the dealer maximum leverage in the deal with all sorts of "escapes" to favor them and not you. He might find a favorable judge if he were to take it to small claims court and be able to reclaim the originally agreed to price. It might be worth it just to put the dealer through the hassle of having to defend their shady practices.

I agree with the others here who said the best approach is probably to shame them publicly on this forum and elsewhere. Just be very careful to ensure everything you say/post is factual. It's one thing to say that you believe the dealer was unethical. It's quite another to accuse them of a crime/theft in the local news or on the internet if you don't have your ducks in a row. You could very well end up defending yourself in a defamation suit with resulting compensatory or punitive damages. Most likely you would just receive a threatening letter from their lawyer demanding that you cease and desist, but it could go further.
Click to expand...
There was no discount that was my argument. I'm honestly fine with it because on scale of these truck prices 1000 is nothing. they also added on some things to the amount for me which they didnt have to do. if Them making an extra grand was the worst thing that happened then its not that big of a deal to me. The salesman also stayed very professional after I lost my cool so that helped ease my mind about it. I just wouldnt use them if I buy another truck.
 
tyler2you said:
I'm guessing that this was a case of the dealer reducing the discount they originally agreed to on the truck which resulted in the deposit "vaporizing". While it's definitely unethical for the dealer to agree to a price without disclosing all the terms (like requiring in-house financing), I doubt it was actually illegal. At best, it may be a breech of contract depending on what's in the fine print. Unfortunately, most purchase agreements are written to allow the dealer maximum leverage in the deal with all sorts of "escapes" to favor them and not you. He might find a favorable judge if he were to take it to small claims court and be able to reclaim the originally agreed to price. It might be worth it just to put the dealer through the hassle of having to defend their shady practices.

I agree with the others here who said the best approach is probably to shame them publicly on this forum and elsewhere. Just be very careful to ensure everything you say/post is factual. It's one thing to say that you believe the dealer was unethical. It's quite another to accuse them of a crime/theft in the local news or on the internet if you don't have your ducks in a row. You could very well end up defending yourself in a defamation suit with resulting compensatory or punitive damages. Most likely you would just receive a threatening letter from their lawyer demanding that you cease and desist, but it could go further.
Click to expand...

Edited that post to reflect “unethical practice”

I was using the word “stole” in a general sense, rather than the textbook definition but nonetheless you are correct.

Just infuriating to see people getting treated this way, and yes they absolutely need to be called on the carpet. If they did it to this member, I would assume this isn’t their first time.


Sent from my iPhone using Tapatalk
 
Swampfox said:
Well, that was a crap day. I can say without a doubt I will tell everyone I know not to use that dealership for anything. Had to fight them all day to remove random charges that didn’t exist from the buyers order and when it was all said and done I lost my $1000 deposit because I didn’t finance through the dealer. Apparently it’s an “unwritten “ rule of theirs that if you don’t finance with them then you lose your deposit. Conveniently they wait till you go to pick it up to mention that part. I was right at the point of walking away (not too long after I was ready to call my lawyer) but just out of spite I got my bank to beat their rates and I ate the deposit. I will spread the word about their crooked system to everyone in my area. Aside from that I got the truck and I will post pictures tomorrow.
Oh and only got one foam cup holder lol
Click to expand...

Just woke up to this, sorry this happened. I’d contact your lawyer and at least discuss recouping the deposit. If this wasn’t explained to you and it wasn’t on any documents you signed I would imagine you’d have a case in small claims court.

An “unwritten” rule isn’t binding.


Sent from my iPhone using Tapatalk
 
Swampfox said:
There was no discount that was my argument. I'm honestly fine with it because on scale of these truck prices 1000 is nothing. they also added on some things to the amount for me which they didnt have to do. if Them making an extra grand was the worst thing that happened then its not that big of a deal to me. The salesman also stayed very professional after I lost my cool so that helped ease my mind about it. I just wouldnt use them if I buy another truck.
Click to expand...

Did you pay full MSRP for your order?


Sent from my iPhone using Tapatalk
 
A little intel I received that may or may not be of use to others - just after I ordered my truck, I also separately ordered a tailgate damper strut from Mopar that I will install myself when I get the truck (for reasons that I have forgotten, I did not include with my truck order). That was back on Jan 18th and have been waiting for it since then. The dealer who will be shipping my strut to me let me know yesterday that the strut has been on backorder since Jan and says they are coming back in stock now. I wonder if that has also been affecting truck builds for the past few months.
 
Scubaz66 said:
I fully agree with your synopsis mbarber84. Unfortunantely most attorney's will want a $1000.00 earnest money just to take your case. Then they know how to keep the court documents coming and running up the legal fees, so by the time you win your case for $1000.00 you'll have several thousand dollars in attorney fees. Best thing to do at this point is spread the word and eventually the crooked business will fail.
Click to expand...

He mentioned having an attorney, hell even if it’s a buddy not on retainer he could get some advice on legal/not legal. If he was told it was an “unwritten” rule then that is red flag number one for illegal activity.

Gather documents, any emails and texts where the deal was discussed and bring those to small claims court. Request the dealership pay the deposit and court fees. Any judge would have an open-and-shut case if nothing in writing states he gives up his deposit…unless he’s paid off.


Sent from my iPhone using Tapatalk
 
UltraS said:
A little intel I received that may or may not be of use to others - just after I ordered my truck, I also separately ordered a tailgate damper strut from Mopar that I will install myself when I get the truck (for reasons that I have forgotten, I did not include with my truck order). That was back on Jan 18th and have been waiting for it since then. The dealer who will be shipping my strut to me let me know yesterday that the strut has been on backorder since Jan and says they are coming back in stock now. I wonder if that has also been affecting truck builds for the past few months.
Click to expand...
Possibly affecting orders if they really couldn’t get supply at factory, but with the supply chain issues lately there has been a lot of robbing Peter to pay Paul. Factory builds take priority over service parts, so on many parts the factory has been buying out all of service parts to make builds happen, leaving aftermarket parts drained, but keeping builds moving. Then it takes time for service parts to get restocked. But there is too much profit on the line in full trucks vs. components for them to be overly worried about those down stream issues
 
brv10 said:
For those who have truck being shipped by boat, check out arcshipping.com. Not much help but since shipping by boat is such a mess it may give some interesting reading.
Click to expand...
How do I know if mine is being shipped by boat or train?
VIN # 3C6UR5KL1NG244942
THANKS!
 
tyler2you said:
I'm guessing that this was a case of the dealer reducing the discount they originally agreed to on the truck which resulted in the deposit "vaporizing". While it's definitely unethical for the dealer to agree to a price without disclosing all the terms (like requiring in-house financing), I doubt it was actually illegal. At best, it may be a breech of contract depending on what's in the fine print. Unfortunately, most purchase agreements are written to allow the dealer maximum leverage in the deal with all sorts of "escapes" to favor them and not you. He might find a favorable judge if he were to take it to small claims court and be able to reclaim the originally agreed to price. It might be worth it just to put the dealer through the hassle of having to defend their shady practices.

I agree with the others here who said the best approach is probably to shame them publicly on this forum and elsewhere. Just be very careful to ensure everything you say/post is factual. It's one thing to say that you believe the dealer was unethical. It's quite another to accuse them of a crime/theft in the local news or on the internet if you don't have your ducks in a row. You could very well end up defending yourself in a defamation suit with resulting compensatory or punitive damages. Most likely you would just receive a threatening letter from their lawyer demanding that you cease and desist, but it could go further.
Click to expand...

BLUF: Yes, watch what you say!

My daughter went to private school and some kid was sexually harassing her so she went the short route and socked him in the d***, got her point across, and he and his crew stopped. Rich boy goes home crying to parents, parents (14 yr history w/ 3 kids at this school) say WTF, school tells them “protect your child”, they file an injunction, and now our daughter can’t be near him effectively saying she can’t attend school.

Now the way it was told to us, “we’re sorry, we’ll investigate this thoroughly, but both students do require some form of punishment”, “we’re shocked you were served an injunction, she’s an outstanding student-athlete”, “we’ll do what we can to help”

I’m getting side tracked, anyway, my wife wrote the court date down wrong, missed the hearing, judge rules in favor of the boys family. Now outraged that this could be allowed, my wife takes to social media, and I say “WATCH WHAT YOU SAY”. We were granted a revision hearing, and out comes pages upon pages of what my wife and her friends had been posting… I was guilty too, but they had a couple sheets on me that had responses by females who had this happen to them too. THEY TRIED COMING AFTER US.

STATE FACTS AND LEAVE IT AT THAT.


Sent from my iPhone using Tapatalk
 
Stellanti said:
Possibly affecting orders if they really couldn’t get supply at factory, but with the supply chain issues lately there has been a lot of robbing Peter to pay Paul. Factory builds take priority over service parts, so on many parts the factory has been buying out all of service parts to make builds happen, leaving aftermarket parts drained, but keeping builds moving. Then it takes time for service parts to get restocked. But there is too much profit on the line in full trucks vs. components for them to be overly worried about those down stream issues
Click to expand...
LKQ is getting backfed to get parts.
 
You must log in or register to reply here.
Back
Top