I knowingly ordered early (pre-ordered) mid July. I configured a 2021 and was in the bubble where they shut down the orders. I certainly wasn't in a hurry as my current truck runs great. With that said, I configured a 2022. Never expected my truck to be completed in Aug/Sept/Oct when the production didn't begin until late August. What I did expect was some sort of FIFO process (I know the May thru June people hear that loud and clear).
Most important, I expected a hint of customer service for spending a huge amount of money and being a multiple time return customer. Prior experience, I was able to watch my truck through each stage of the build process by logging into my account . It was self service, but provided the info I was looking for. RAM was FCA owned at that time. They were built in the same plant south of the border. Congratulations Stellantis - this one is on you that
@RamCares doesn't care.
Customer loyalty and a good product are a lot like being in love....... Even if you Love them you will only take so much before you kick em to the curb